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Searching to avoid regret in charitable giving

Published online by Cambridge University Press:  17 January 2025

Tanushree Jhunjhunwala*
Affiliation:
Universitat Ramon Llull, ESADE Business School, Barcelona, Spain
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Abstract

Regret aversion often compels individuals to undertake extensive searches before making a choice. Yet, donors hardly search among charitable alternatives prior to giving. It is unclear if donors search little because there is no regret to avoid as they rarely learn the outcome of their donations, or they simply do not care as donation outcomes do not directly impact them. To investigate if absence of regret is a contributing factor behind this lack of search, the current study develops an online experiment wherein subjects can research available charities before donating. While the control group does not receive any regret-inducing feedback (such as relative effectiveness of their donation) ex-post of decision-making, the treatment group is ex-ante aware of receiving charity rankings ex-post. While the control subjects donate without gathering information on charities, the treatment subjects research substantially more and consequentially donate to better ranked charities without decreasing donations.

Information

Type
Original Paper
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © The Author(s) 2023
Figure 0

Fig. 1 Charities Searched prior to Donating. *p < 0.1, **p < 0.05, ***p < 0.01, using chi-square test. In addition to the 47 “non-donors”, 12 (9) subjects in round 1 and 11 (10) subjects in round 2 of control (treatment) acted such as non-donors. These are, therefore, excluded in this figure depending on the round. Including them causes no significant changes to the results. Observations—round 1: 209 control, 207 treatment; round 2: 210 control, 206 treatment

Figure 1

Table 1 Treatment effect on search levels

Figure 2

Table 2 Feedback, regret and search

Figure 3

Fig. 2 Frequency distribution of charities donated to. The charities are represented by their rank (in order) on the x-axis. Includes observations with positive donation amount only. Despite searching, some chose not to donate, lowering the number of observations: round 1: 182 control, 183 treatment; round 2: 186 control, 184 treatment. *p < 0.1, **p < 0.05, ***p < 0.01, using chi-square test

Figure 4

Fig. 3 Distribution of donation levels. In addition to the 47 “non-donors”, the figure excludes the additional round specific non-donors for both groups

Figure 5

Fig. 4 Mission statement screen

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Fig. 5 Financial information screen

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Fig. 6 Review information screen

Figure 8

Fig. 7 Donation screen

Figure 9

Fig. 8 Feedback information screen

Figure 10

Fig. 9 Summary statistics

Figure 11

Fig. 10 Donation levels conditional on Search. Number of observations for each search level is stated in white inside the bar for the respective round and group. Excludes the 47 non-donors and the additional round-specific non-donors with control having 209 and 210 subjects in round 1 and 2 respectively and treatment having 207 and 206 subjects in round 1 and 2, respectively

Figure 12

Fig. 11 Regret distribution across charities. 0,1,2,3 refer to the regret options reported by donors with 3 denoting most regret. 0: Don’t care, 1: Did their best, 2: Could have done better, 3: Really wished had done more

Figure 13

Table 3 Impact of informed giving