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Diverging views between clinicians, service users, family caregivers and researchers on the classification of restrictive practices in mental health services

Published online by Cambridge University Press:  12 December 2025

Zelalem Belayneh*
Affiliation:
School of Primary and Allied Health Care, Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia Department of Psychiatry, Dilla University, Dilla, Ethiopia
Den-Ching A. Lee
Affiliation:
School of Primary and Allied Health Care, Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia Rehabilitation, Ageing and Independent Living Research Centre, Monash University, Melbourne, Victoria, Australia National Centre for Healthy Ageing, Peninsula Health and Monash University, Melbourne, Victoria, Australia
Melissa Petrakis
Affiliation:
School of Primary and Allied Health Care, Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia Mental Health Services, St Vincent’s Hospital, Melbourne, Australia
Deborah Aluh
Affiliation:
Lisbon Institute of Global Mental Health, Comprehensive Health Research Centre (CHRC), NOVA Medical School, NOVA University of Lisbon, Lisbon, Portugal Department of Clinical Pharmacy, University of Nigeria Nsukka, Nsukka, Nigeria
Justus Uchenna Onu
Affiliation:
Department of Mental Health, Nnamdi Azikiwe University, Awka, Nigeria Department of Training and Research, Federal Neuropsychiatric Hospital, Enugu, Nigeria
Giles Newton-Howes
Affiliation:
School of Philological Medicine, University of Otago, Wellington, New Zealand
Masters Kim
Affiliation:
College of Health Professions, Department of Clinical Sciences, Division of Physician Assistant Studies, Medical University of South Carolina, Charleston, SC, USA
Yoav Kohn
Affiliation:
School of Medicine, Jerusalem Mental Health Centre, Hebrew University-Hadassah, Jerusalem, Israel
Jacqueline Sin
Affiliation:
School of Health and Medical Sciences, City St George’s, University of London, London, UK
Marie-Hélène Goulet
Affiliation:
Faculty of Nursing, Université de Montréal, Québec, Canada Centre de recherche de l’ Institut universitaire en santé mentale de Montréal, Québec, Canada
Tonje Lossius Husum
Affiliation:
Faculty of Health Sciences, Oslo Metropolitan University, Oslo, Norway
Eleni Jelastopulu
Affiliation:
Department of Public Health, Epidemiology and Quality of Life, School of Medicine, University of Patras, Patras, Greece
Maria Bakola
Affiliation:
Department of Public Health, Epidemiology and Quality of Life, School of Medicine, University of Patras, Patras, Greece
Sau Fong Leung
Affiliation:
School of Nursing, The Hong Kong Polytechnic University, Hong Kong, China
Kathleen De Cuyper
Affiliation:
LUCAS – Center for Care Research & Consultancy, KU Leuven, Belgium
Eimear Muir-Cochrane
Affiliation:
College of Nursing and Health Sciences, Flinders University, Adelaide, South Australia
Yana Canteloupe
Affiliation:
Adult Community and Rehabilitation Stream, Eastern Health, Melbourne, Victoria, Australia
Emer Diviney
Affiliation:
Self Help Addiction Resource Centre, Melbourne, Victoria, Australia
Lesley Barr
Affiliation:
Curtin School of Nursing, Faculty of Health Sciences, Curtin University, Perth, Australia
Jim Ridley
Affiliation:
Nursing and Governance, Greater Manchester Mental Health Trust, Prestwich, UK
Didier Demassosso
Affiliation:
Green Ribbon Health and Community Development Association (GriCoDa), Yaounde, Cameroon
Terry P. Haines
Affiliation:
School of Primary and Allied Health Care, Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia Rehabilitation, Ageing and Independent Living Research Centre, Monash University, Melbourne, Victoria, Australia National Centre for Healthy Ageing, Peninsula Health and Monash University, Melbourne, Victoria, Australia
*
Corresponding author: Zelalem Belayneh; Email: zelalem.muluneh@monash.edu
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Abstract

Aims

Efforts to reduce restrictive practices (RPs) in mental health care are growing internationally. Yet, inconsistent definitions and perspectives often challenge the consistent implementation and evaluation of reduction strategies. This study explored which scenarios different mental health stakeholders classify as RPs, examined the contextual factors influencing these classifications and compared classification patterns across clinicians, researchers, service users and family caregivers.

Methods

An international cross-sectional survey was conducted using a multilingual online questionnaire hosted on the Qualtrics platform. A total of 851 stakeholders participated, including clinicians (n = 517), service users (n = 80), family caregivers (n = 89) and researchers (n = 165). Participants were presented with 44 potential RP case scenarios and asked to rate whether each scenario should be classified as an RP using a four-point Likert scale (Definitely yes, Probably yes, Probably no, Definitely no). The scenarios were organized into 22 paired comparisons, each sharing the same core context but differing in specific details. Paired comparisons were analyzed one pair at a time, allowing us to identify classification patterns between the scenarios and isolate the effects of particular contextual factors using ordered logistic regression. Interaction analyses were then conducted to assess how classification patterns varied across stakeholder groups.

Results

Substantial discrepancies exist both within and between stakeholder groups regarding whether a given action should be considered an RP or not. Physically visible actions were often identified as RPs across all groups, while less visible forms often went unrecognized. Contextual differences, such as the healthcare professional’s intention, duration of the action, methods used, presence or absence of consent, door-locking status, and the severity of anticipated harm to be prevented influenced whether a given action was classified as an RP. Service users classified more scenarios as RPs than other groups; however, their decisions were more context-sensitive, shifting notably even with minor changes in scenario details. Among the 22 paired scenarios compared, 13 (59.09%) showed significant differences (p < 0.01) within at least one stakeholder group and eight demonstrated differences between groups.

Conclusions

Mental health stakeholders’ interpretations of RPs were often shaped not only by the inherent coercive nature of actions but also by the context in which they occurred and the professional role of the assessors. This underscores the need for harmonized definitions and classification frameworks for RPs, co-designed with diverse stakeholders. Addressing less visible forms of RPs in policy and clinical practice is also essential.

Information

Type
Original Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2025. Published by Cambridge University Press.
Figure 0

Figure 1. Structure and overall step-by-step process of the co-design work.

Figure 1

Table 1. Comparison of the influence of variations in specific contextual factors/definitional elements on scenario classification where or not as restricitve practice among individuals within each stakeholder group

Figure 2

Table 2. Interpretation of findings for comparisons of individuals’ classification reposes within each stakeholder group

Figure 3

Table 3. Comparisons of influence of variations in specific contextual factors/definitional elements on scenario classification across stakeholder groups: Results of interaction effect analysis

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