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Psychometric characteristics of a modified Sympathy–Acceptance–Understanding–Caring competence model questionnaire among foreign-born parents encountering nurses in primary child health care services

Published online by Cambridge University Press:  21 September 2015

Anita Berlin*
Affiliation:
The Center for Family and Community Medicine, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Huddinge, Sweden
Hassan Alinaghizadeh
Affiliation:
The Center for Family and Community Medicine, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Huddinge, Sweden
Lena Törnkvist
Affiliation:
The Center for Family and Community Medicine, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Huddinge, Sweden
Ania Willman
Affiliation:
Health and Society, Malmö University, Malmö, Sweden
Gunnar Nilsson
Affiliation:
The Center for Family and Community Medicine, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Huddinge, Sweden
*
Correspondence to: Anita Berlin, RN, PhD, The Center for Family and Community Medicine, Karolinska Institute, Stockholm, Alfred Nobels Allé 12, SE-141 83 Huddinge, Sweden. Email: anita.berlin@ki.se
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Abstract

Aim

To determine the psychometric properties of the Sympathy–Acceptance–Understanding–Caring Competence (SAUC) model questionnaire for foreign-born parents evaluating nursing encounters in the Swedish Primary Child Health Care (PCHC) services.

Background

Multicultural encounters in child health care from the nursing perspective are challenging and problematic worldwide. A suitable theory-based and validated questionnaire is needed for foreign-born parents to assess the quality of their encounters with nurses.

Methods

The SAUC questionnaire, modified for use by new, foreign-born parents using the Swedish PCHC services, was evaluated for its congruence with the theory of Confirming Encounter. The study was ethically approved and data were collected between March and August 2009 from 83 new, foreign-born parents seen at 50 clinics.

Exploratory factor analysis was used to identify related factors, and goodness-of-fit tests were used to estimate theoretical consistency. Confirmatory Factor Analysis was used to verify the results.

Findings

The questionnaire had satisfactory theoretical consistency with the theory of Confirming Encounter. Three factors identified by exploratory factor analysis and confirmed by confirmatory factor analysis – person support, self-support, and self-perspective support – indicated internal consistency and validated the three factors implicit in the theory Confirming Encounter. In addition, a new factor, concordance, was identified that is compatible with the theory. To conclude, despite the fact that a modified questionnaire have its limitations results demonstrate that the SAUC-model questionnaire seems to be a reliable and valid nursing quality-control measure with which foreign-born parents can evaluate the qualities of a confirming encounter with nurses. However, we suggest the need for testing the questionnaire in a larger population.

Information

Type
Research
Copyright
© Cambridge University Press 2015 
Figure 0

Figure 1 The Theory of Confirming Encounter consists of the Sympathy–Acceptance–Understanding–Caring competence model and is intended to help nurses achieve the goal of I-relation support with their patients.

Figure 1

Table 1 The original and modified versions of the Sympathy, Acceptance, Understanding, and Caring competence model questionnaire

Figure 2

Table 2 Demographic characteristics of 83 foreign-born parents using the Swedish child health care services in a study of the psychometric properties of the Sympathy, Acceptance, Understanding, Caring competence (SAUC) model questionnaire

Figure 3

Table 3 Responses of new, foreign-born parents using the Swedish child health services to the Sympathy–Acceptance–Understanding–Caring nursing competence model questionnaire

Figure 4

Table 4 Pattern of factor after varimax rotation and confirmatory pattern results with all questions

Figure 5

Figure 2 Relationships between Factors 1 through 4 and questions on the Sympathy–Acceptance–Understanding–Caring nursing competence questionnaire. Factor loadings are indicated on the relationship lines between factors and items, correlation coefficient among factors are indicated on the outside of each ellipse by direction, and error of each item is indicated outside each box.