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Drivers and barriers of learning MBSE: design and validation of a RAG-based AI chatbot leveraging smart views

Published online by Cambridge University Press:  02 July 2026

Felix Förster*
Affiliation:
ISEM - Institute for Smart Engineering and Machine Elements, Hamburg University of Technology, Germany
Jaffar Ibrahim
Affiliation:
ISEM - Institute for Smart Engineering and Machine Elements, Hamburg University of Technology, Germany
Alexander Maack
Affiliation:
ISEM - Institute for Smart Engineering and Machine Elements, Hamburg University of Technology, Germany
Juliane Landwehr
Affiliation:
ISEM - Institute for Smart Engineering and Machine Elements, Hamburg University of Technology, Germany TRUMPF SE + Co. KG, Germany
Lydia Kaiser
Affiliation:
Technische Universität Berlin, Germany Einstein Center Digital Future, Germany
Nikola Bursac
Affiliation:
ISEM - Institute for Smart Engineering and Machine Elements, Hamburg University of Technology, Germany

Abstract:

Learning MBSE is hindered by abstraction and complex tools. This paper identifies barriers via literature review and interviews to design a RAG-based chatbot acting as a “smart view” for contextual guidance. Evaluated through a semester-long field study and a controlled experiment, the prototype shows high usability and reduces cognitive load. While performance is comparable to traditional e-books, the RAG-enabled system effectively mitigates entry-level barriers and aids authentic project work through stepwise tutoring, offering a scalable, interactive complement to MBSE education.

Information

Type
DESIGN EDUCATION
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (https://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2026
Figure 0

Figure 1. Representation of the search string used in the systematic literature search

Figure 1

Figure 2. PRISMA scheme of the SLR (left) and interviewees (right)

Figure 2

Table 1. Barriers and drivers of MBSE learning identified through the SLR and interviews (INT)

Figure 3

Figure 3. Chatbot satisfaction (left) and usability (right)