Dedication

pp iii-iii

Contents

pp iv-iv

About the authors

pp v-vi

Acknowledgements

pp vii-vii

Foreword

pp viii-ix

Introduction

pp 1-12

Part One - The Background to Person-Centred Support

pp 13-14

one - Setting the scene for social care

pp 15-38

two - Person-centred support

pp 39-62

Part Two - Person-Centred Support: Barriers and Ways of Overcoming Them

pp 63-64

three - The funding of social care

pp 65-94

four - The social care workforce

pp 95-126

five - Social care and carers

pp 127-150

six - Institutionalisation

pp 151-182

seven - Organisational issues

pp 183-216

eight - Social care practice

pp 217-250

Part Three - Broader Issues for Person-Centred Support

pp 251-252

nine - Service user cameos

pp 253-268

ten - Capacity-building for support

pp 269-284

eleven - Access to the mainstream

pp 285-306

twelve - Participation

pp 307-340

Part Four - Making Change to Achieve Person-Centred Support

pp 341-342

thirteen - Change for person-centred support

pp 343-380

Appendices - Part Title

one - The Standards We Expect. How we did it: project methodology and methods

pp 381-406

two - The Standards We Expect: associated publications

pp 407-408

three - The Standards We Expect. How we did it: project materials andresources

pp 409-411