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The advice less taken: The consequences of receiving unexpected advice

Published online by Cambridge University Press:  01 January 2023

Tobias R. Rebholz*
Affiliation:
Psychology Department, Eberhard Karls University of Tübingen, Schleichstr. 4, 72076, Tübingen, Germany
Mandy Hütter
Affiliation:
Psychology Department, Eberhard Karls University of Tübingen
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Abstract

Although new information technologies and social networks make a wide variety of opinions and advice easily accessible, one can never be sure to get support on a focal judgment task. Nevertheless, participants in traditional advice taking studies are by default informed in advance about the opportunity to revise their judgment in the light of advice. The expectation of advice, however, may affect the weight assigned to it. The present research therefore investigates whether the advice taking process depends on the expectation of advice in the judge-advisor system (JAS). Five preregistered experiments (total N = 2019) compared low and high levels of advice expectation. While there was no evidence for expectation effects in three experiments with block-wise structure, we obtained support for a positive influence of advice expectation on advice weighting in two experiments implementing sequential advice taking. The paradigmatic disclosure of the full procedure to participants thus constitutes an important boundary condition for the ecological study of advice taking behavior. The results suggest that the conventional JAS procedure fails to capture a class of judgment processes where advice is unexpected and therefore weighted less.

Information

Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
The authors license this article under the terms of the Creative Commons Attribution 4.0 License.
Copyright
Copyright © The Authors [2022] This is an Open Access article, distributed under the terms of the Creative Commons Attribution license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Figure 0

Table 1: Fixed effects (and standard errors) of multilevel models of weight of advice (WOA), judgment error (JE), and normalized initial estimates (NIE) on contrast-coded advice expectation for all five experiments. The full models and model comparison statistics can be found in the online supplement.

Figure 1

Table 2: Means (and standard deviations) of weight of advice (WOA), judgment error (JE), and normalized initial estimates (NIE) by expectation condition in all five experiments.

Figure 2

Figure 1: Scatter plots and local polynomial regression fits (incl. 95% confidence bands) for WOA by advice distance as a function of advice expectation in the condition without the dissonance thermometer (N = 98) of Experiment 1. The area enclosed by the thin dashed vertical lines indicates advice of intermediate normalized distance (Moussaïd et al., 2013). Plotting is truncated for outliers of WOA (Tukey, 1977) and normalized advice distance larger than 3.

Figure 3

Figure 2: Gaussian kernel density plots of WOA (outliers excluded) as functions of advice expectation in all five experiments. The bandwidth is chosen according to Silverman’s (1986) rule of thumb. For Experiment 1, the conditions which yielded positive results post-hoc (i.e., without the dissonance thermometer, N = 98, and for advice of intermediate distance) are shown.