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‘You live and breathe it…’: Exploring experiences of workplace cyberbullying among New Zealand nurses

Published online by Cambridge University Press:  04 October 2019

Natalia D'Souza Open the ORCID record for Natalia D'Souza [Opens in a new window] ,
Bevan Catley ,
David Tappin  and
Darryl Forsyth
Natalia D'Souza*
Affiliation:
Massey University, School of Management, Massey University East Precinct, Albany Expressway (SH17), Auckland 0632, New Zealand
Bevan Catley
Affiliation:
Massey University, School of Management, Massey University East Precinct, Albany Expressway (SH17), Auckland 0632, New Zealand
David Tappin
Affiliation:
Massey University, School of Management, Massey University East Precinct, Albany Expressway (SH17), Auckland 0632, New Zealand
Darryl Forsyth
Affiliation:
Massey University, School of Management, Massey University East Precinct, Albany Expressway (SH17), Auckland 0632, New Zealand
*
*Corresponding author. Email: N.J.DSouza@massey.ac.nz
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Abstract

Cyberbullying presents a new workplace issue with initial research demonstrating strong links to negative outcomes for individuals and organisations across a range of sectors. Yet, detailed accounts of target experiences of cyberbullying remain largely unexamined. To address this crucial research gap, this study explores nurses' experiences of workplace cyberbullying – a profession with high rates of workplace bullying. Adopting a work environment perspective, this paper provides an in-depth examination of eight cases of workplace cyberbullying that emphasise the practical and theoretical complexities associated with this emerging workplace hazard. Specifically, workplace cyberbullying is often experienced within a broader pattern of bullying behaviours, leading to a potentially wider scope of harm for those involved. A new typology of cyberbullying based on the source of perpetration is also presented that contributes to our growing understanding of the issue while extending the knowledge base for the effective management of workplace cyberbullying.

Keywords

cyberbullyinghealthcare and nursingqualitative researchbullyingwork environment

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Type
Research Article
Information
Journal of Management & Organization , Volume 28 , Issue 2 , March 2022 , pp. 329 - 347
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2019

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