Tables
1Corpus of service encounters in the United States and Mexico
2.1Classification of service encounters in commercial locations
3.1Distribution of opening devices in US and Mexican supermarket delicatessens
3.2Distribution of requests for service by gender in US and Mexican supermarket delicatessens
3.3Distribution of closing devices in US and Mexican supermarket delicatessens
4.1Distribution of requests for service by gender in two Mexican regions
5.1Distribution of request variants by gender in Mexican market sales transactions
8.1Distribution of pronominal forms by gender in Mexican supermarket delicatessens
8.2Vocatives used by customers and servers in US and Mexican supermarket delicatessens
8.3Use of pronominal forms in Mexican market sales transactions by gender
8.4Use of vocatives in Mexican market sales transactions by gender
9.1Shared elements in the organizational structure of service encounters