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3 results

  • Experiential Influences on Volunteers’ Retention and Support Intentions

  • Walter Wymer, Ljiljana Najev Čačija
  • Journal:
    Voluntas: International Journal of Voluntary and Nonprofit Organizations / Volume 36 / Issue 5 / October 2025
    Published online by Cambridge University Press:
    01 January 2026, pp. 590-600

  • We contribute to the research stream on volunteer retention and commitment that examines the influence of satisfaction on retention by (1) examining potential antecedents to satisfaction, (2) framing satisfaction as volunteers’ satisfaction with their volunteering experience, and (3) evaluating a variety of potential outcome variables. We examined the influence of volunteer’s satisfaction with their overall volunteering experience on six behavioral intentions (1-year retention intentions, 5-year retention intentions, donation intentions, bequest intentions, volunteer recruitment intentions, and word-of-mouth intentions). Data were collected from participating Canadian nonprofit organizations, resulting in 599 completed questionnaires from active volunteers. Satisfaction had a significant influence on the four nonmonetary support intentions. Feeling valued influenced our outcomes indirectly through satisfaction and had a direct effect on four outcome variables. Perceived usefulness was a significant antecedent of feeling valued. Moderation effects, directions for future research, and managerial implications are also discussed.

  • Chapter 1 - The Mattering Wheel

  • from Part I - Understanding and Promoting Mattering
  • Isaac Prilleltensky, University of Miami, Ora Prilleltensky, University of Miami
  • Book:
    How People Matter
    Published online:
    20 May 2021
    Print publication:
    17 June 2021, pp 11-24

  • Summary

    Feeling valued and adding value are not only complementary but highly interdependent. Together they create virtuous or vicious cycles. Marginalization and exclusion engender frustration, alienation, and even aggression, which make it very hard to gain positive regard. Appreciation, on the other hand, leads to self-confidence, mastery, and the desire to make a difference. This, in turn, will make you feel valued. Experiences of exclusion hurt because they threaten your sense of mattering; and if they happen often enough, research shows, they shatter your psychological and physical well-being. Indeed, the experience of exclusion has been linked to serious consequences, ranging from stress and depression to suicide to mass killings. In contrast to experiences of exclusion, if you’ve ever felt valued or had an opportunity to add value, you know how good it feels to matter – so much so that your health and happiness go up every time you experience these positive emotions. In fact, you live longer and feel more fulfilled when you experience them regularly.

How People Matter
  • Why it Affects Health, Happiness, Love, Work, and Society
  • Isaac Prilleltensky, Ora Prilleltensky
  • Published online:
    20 May 2021
    Print publication:
    17 June 2021
  • Mattering, which is about feeling valued and adding value, is essential for health, happiness, love, work, and social well-being. We all need to feel valued by, and add value to, ourselves, others, co-workers, and community members. This book shows not only the signs, significance, and sources of mattering, but also presents the strategies to achieve mattering in our personal and professional lives. It uses research-based methods of change to help people achieve a higher sense of purpose and a deeper sense of meaning. Each chapter gives therapists, managers, teachers, parents, and healthcare professionals the tools needed to optimize personal and collective well-being and productivity. The volume explains how promoting mattering within communities fosters wellness and fairness in equal measure. By using the new science of feeling valued and adding value, the authors provide a guide to promoting happier lives and healthier societies.