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This chapter describes the wide variety of interview and observation techniques commonly used by clinical psychologists in their work as therapists and researchers. It categorizes interviews according to their goals, including intake, diagnosis, orientation for treatment or research, problem-referral, termination or debriefing, and crisis intervention. It then describes the characteristics of structured, semi-structured, and unstructured interviews, the typical stages of interviews and what research has revealed about the reliability and validity of differing types of interviews. Clinical observational techniques are described in much the same manner, including discussion of their goals and types as well as research on their strengths and limitations. The chapter also highlights various factors – particularly interview and observation structure, client diversity, and clinicians’ biases – that can affect the results of interviews and observations.
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