A traditional view holds that ignorance is simply the absence of knowledge. This view has recently been challenged by the Normative Account, which sees ignorance as involving a normative failure. In this paper, we argue that both perspectives capture important insights. Drawing on three empirical studies, we propose a two-senses account of ignorance, according to which there exist two notions of ignorance: one normative, the other non-normative. We also offer a new explanation of the normative aspect. Our findings suggest that what is negative in being ignorant lies in the expectation that one ought to know the relevant fact.