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1 results

  • Communicating bad news in oncology and hematology settings: A statistic and Large Language Model for interpreting nurses’ difficulties and emotions

  • Elsa Vitale, Luana Conte, Marco Cioce, Patrizia Cornacchione, Angela Capuano, Raffaella Massafra, Ludovica Panzanaro, Giorgio De Nunzio, Matteo Steduto, Chiara Visintini, Sara Errichiello, Alfonso Parisi, Gabriele Sperti, Olga Pomes, Roberto Lupo, Stefano Botti
  • Journal:
    Palliative & Supportive Care / Volume 23 / 2025
    Published online by Cambridge University Press:
    11 November 2025, e203
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  • Background

    An effective communication seemed to be crucial in all the cancer care phases, like diagnosis, prognosis, and treatment options.

    Objectives

    To analyze and interpret structured and open-ended questionnaire responses, focusing on the communication of bad news in onco-hematology: health care professionals’ attitudes, communication methods, and perceived stress levels.

    Methods

    By employing a free Large Language Model, we identified and summarized the main emotions and perspectives shared by professionals.

    Results

    A total of 221 Italian nurses and physicians employed in onco-hematology field were enrolled. The analysis revealed key emotional themes, offering insights into the professionals’ emotional states and coping mechanisms when delivering difficult news.

    Significance of results

    Data highlighted the duality of emotions experienced by nurses when delivering bad news – balancing professional composure with emotional distress, underscoring the critical role of empathy, team support, and adequate preparation in helping nurses navigate these challenging conversations.