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Summary

Chapter 4 examines communicative settings where the use of machine translation is particularly likely to involve high levels of risk. The chapter looks at guidelines about machine translation use and at the issue of consent. Two types of consent are examined, namely using machine translation to seek some type of consent, and consent that concerns whether the use of machine translation itself is consensual. The chapter then explores some of the direct reasons why machine translation is used in high-risk scenarios. These reasons include urgency, service user preferences and unreliable human language services. The project’s participating professionals were not short of stories to tell about human interpreters who had not turned up for appointments or telephone interpreting connections that frequently crashed. Incidents of this nature are considered within a broader context where limited resources and outsourced human language services normalise the reliance on machine translation in ways that increase risks and affect standards of care.

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4 - High Risk and Limited Resources

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4 - High Risk and Limited Resources

Summary