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12 - Implications of Decision-Making

Published online by Cambridge University Press:  14 November 2025

Stacey A. Bedwell
Affiliation:
King’s College London
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Summary

The complexities of human decision-making have been utilised in the advertising and marketing industry. One such way is through cognitive bias; a systematic pattern in thought processes often based on error or unconscious judgement. Advertisers often research the general views and beliefs of their target population, and tailor their advertising to confirm these viewpoints. From a biological perspective, it is not clear why humans possess this ability in cognitive bias; some suggest it may be beneficial in social advancement. The existence of cognitive bias may lead us to question if we have free will – whether we have complete conscious control over our actions. It is established that many decisions are unconscious, but we do also have the capacity to stop automatic behaviours, so we may argue this means we do have free will.

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Publisher: Cambridge University Press
Print publication year: 2025

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References

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