Key Learning Points
Explore the role of the manager
Define the roles and functions of management
Discuss organizational structure and function.
The purpose of this chapter is to introduce some of the concepts associated with management in the context of the operating department, the hospital and the health service. Management is management, wherever it is carried out. But operating department management is special because of the context of patient care, the management needs of diverse groups of staff and the challenging environment, distinctive by its high technology, fast pace and constantly changing requirements. This chapter introduces some of these challenges for the operating department manager by looking at the context in which managers work, what managers do and why they do it.
What comes to mind when thinking about management? Some of the key concepts are shown in Table 2.1.
According to Koontz & Weihrich (1990), management is the process of designing and maintaining an environment in which individuals work together in groups efficiently to accomplish their goals or aims. These principles apply at all levels of hierarchy in an organization. The role of the manager is, therefore, concerned with increasing productivity, effectiveness and efficiency. It is the art, or science, of ‘getting things done’. In the operating department, this can be identified as ensuring the maximum numbers of patients are treated safely and quickly and that the best treatment is delivered in the best way, with the least cost.
To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.
Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.
Find out more about the Kindle Personal Document Service.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.