Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
Hostname: page-component-76fb5796d-dfsvx Total loading time: 0 Render date: 2024-04-28T17:49:04.933Z Has data issue: false hasContentIssue false

Chapter 8 - Quality Improvement in the Geriatric Emergency Department: Getting Started

Published online by Cambridge University Press:  20 January 2022

John Schumacher  and
Don Melady
By
Don Melady ,
John G. Schumacher  and
Adriane Lesser
John Schumacher
Affiliation:
University of Maryland, Baltimore County
Don Melady
Affiliation:
University of Toronto
Get access

Summary

Introduces the basic concepts of quality improvement: structure, process, and outcomes; and the importance of considering them early in your developments. Explores the relevance of a Plan-Do-Study-Act cycle with examples from various Geriatric ED initiatives. Outlines some essential metrics that are relevant in every Geriatric ED and a process for tracking specific metrics within certain initiatives. Describes ways you can track your data – manual, chart review, data dashboard, electronic health record redesign.

Keywords

Quality improvementPDSAmetricsdata trackinginterventionspatient and family experiencework environmentimproving workflowsquality of servicerecord-keeping
Type
Chapter
Information
Creating a Geriatric Emergency Department
A Practical Guide
 , pp. 100 - 110
Publisher: Cambridge University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Bailey, M. The ethics of improving health care quality and safety. [PowerPoint presentation]. A Hastings Center/AHRQ Project. Department of Health and Human Services, Secretary’s Advisory Committee on Human Research Protections (SACHRP). October 4–5, 2004. Available from:https://wayback.archive-it.org/4657/20150930185312/http://www.hhs.gov/ohrp/archive/sachrp/mtgings/mtg10-04/present/baily_files/frame.htmGoogle Scholar
Crane, J, Nook, C. The definitive guide to emergency department operational improvement: employing lean principles with current ed best practices to create the “no wait” department. New York: Routledge; 2020.Google Scholar
Institute for Healthcare Improvement [Internet]. [cited 2021 Mar 2]. Available from: www.ihi.org/Google Scholar
Banerjee, J, Conroy, S, Cooke, MW. Quality care for older people with urgent and emergency care needs in UK emergency departments. Emerg Med. 2013;30(9):699–700.Google ScholarPubMed

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×