Published online by Cambridge University Press: 30 November 2009
Convenience and justice are often not on speaking terms.
(Lord Atkin in General Medical Council v. Spackman [1943] AC 627 (HL), 638)Introduction
This book develops a model for the fair resolution of Internet disputes. Since online arbitration has been suggested as the most important method to solve Internet disputes for the model, the fundamental question is whether the use of online arbitration based on the structures and principles of commercial arbitration is fair for these types of disputes and, to the extent that the answer to this question is ‘no’, how arbitration should be adapted for the purposes of this model.
This chapter concentrates on due process, which has been defined as a constituent element of fairness (alongside access and the counterpoise) in Chapter 2. By way of reminder, Chapter 2 posits two elements of due process (equal treatment of the parties before an adjudicator and rationality, in the sense that the adjudicator must not take into account any irrelevant or irrational considerations).
This chapter applies these due process principles to arbitration. It starts by exploring the sources of law for due process in arbitration, and examines the elements of due process, contrasting litigation and arbitration. This chapter discusses the principles of impartiality and independence, fair hearing, the duty to give reasons, transparency and rights to an appeal or judicial review.
Sources of legal due process
Before the discussion can proceed, it is necessary to explain the sources of law for the due process requirements.
To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.
Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.
Find out more about the Kindle Personal Document Service.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.