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1 - Encounters at the Counter

An Introduction

Published online by Cambridge University Press:  19 January 2023

By
Lorenza Mondada ,
Marja-Leena Sorjonen  and
Barbara Fox
Edited by
Barbara Fox ,
Lorenza Mondada  and
Marja-Leena Sorjonen
Barbara Fox
Affiliation:
University of Colorado Boulder
Lorenza Mondada
Affiliation:
University of Basel
Marja-Leena Sorjonen
Affiliation:
University of Helsinki
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Summary

The chapter sketches the panorama of research that has characterized shop encounters in order to situate the contributions of the book. It first adopts a broader multidisciplinary perspective on studies of language and talk in shop encounters, reviewing research conducted from a diversity of perspectives in linguistics, sociolinguistics, micro-sociology, linguistic anthropology, ethnography of communication, and discourse analysis. It then turns to introduce a more focused approach centered in ethnomethodological and conversation analytic (EMCA) studies of shop interactions, discussing studies on recurrent actions and sequences of actions in shop encounters, the centrality of the material ecology of shop encounters and embodied conduct, as well as orientation to the commercial core and economic consequences in the organization of shop encounters.

Keywords

studying shop encountersshop encounters in a genealogy of studiestypes of shop encounterssocial relations and politeness in shopspragmatic variation and shopsethnomethdology and conversation analysis and shopsconstitutive actions of buying and sellingmanipulating products in shopsmultimodality

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Type
Chapter
Information
Encounters at the Counter
The Organization of Shop Interactions
 , pp. 1 - 36
Publisher: Cambridge University Press
Print publication year: 2023

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