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7 - Norm Change

Conflict and Commitment on the Front Lines of Reform

from Part II - Implementing Primary Education in Northern India

Published online by Cambridge University Press:  18 November 2022

Akshay Mangla
Affiliation:
University of Oxford
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Summary

Chapter 7 investigates how bureaucratic norms change, analyzing recent institutional reforms in Uttar Pradesh (UP) and Bihar. I first examine Mahila Samakhya in UP, a women’s empowerment program initiated by the central government. Challenging legalistic bureaucratic norms, Mahila Samakhya fostered a subculture of deliberation that inspired frontline worker commitment to institutional activism. Frontline workers countered village caste and patriarchal structures to mobilize Dalit women's associations, a process rife with social conflict. Deliberation with target households supported the integration of disadvantaged girls into school. In Bihar, by contrast, committed state leadership worked to strengthen law and order, encouraging a broad shift toward legalism. Bureaucratic commitment to rules supported the growth of school enrollment and infrastructure provision. However, state initiatives to improve education quality through innovative teaching practices faltered, as they conflicted with administrative rule-following. The findings suggest the difficulties of securing frontline worker commitment to quality reforms on the back of legalistic bureaucracy.

Type
Chapter
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Making Bureaucracy Work
Norms, Education and Public Service Delivery in Rural India
, pp. 261 - 298
Publisher: Cambridge University Press
Print publication year: 2022

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  • Norm Change
  • Akshay Mangla, University of Oxford
  • Book: Making Bureaucracy Work
  • Online publication: 18 November 2022
  • Chapter DOI: https://doi.org/10.1017/9781009258050.007
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  • Norm Change
  • Akshay Mangla, University of Oxford
  • Book: Making Bureaucracy Work
  • Online publication: 18 November 2022
  • Chapter DOI: https://doi.org/10.1017/9781009258050.007
Available formats
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To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Norm Change
  • Akshay Mangla, University of Oxford
  • Book: Making Bureaucracy Work
  • Online publication: 18 November 2022
  • Chapter DOI: https://doi.org/10.1017/9781009258050.007
Available formats
×