from Part III
Published online by Cambridge University Press: 12 July 2019
Although viewers of the USA Network series Mr. Robot may associate the term “hack” with unauthorized access to and disruption of computer services – the so-called 5/9 hack that brought down E-Corp. – in Silicon Valley parlance, a hack also has a much rosier meaning: a hack in the Bay Area is a solution to a problem. Techies routinely hold hackathons in which they put their computer programming skills to work to solve discrete problems. When we say that Uber has “hacked” trust, we mean it in this way. It has figured out a way, using software code, the internet, and human ingenuity, to solve the problem of trust in an elegant way. And Uber is only the beginning.
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