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Perceptions of work stress causes and effective interventions in employees working in public, private and non-governmental organisations: a qualitative study

  • Kamaldeep Bhui (a1), Sokratis Dinos (a2), Magdalena Galant-Miecznikowska (a1), Bertine de Jongh (a1) and Stephen Stansfeld (a1)...
Abstract
Aims and method

To identify causes of stress at work as well as individual, organisational and personal interventions used by employees to manage stress in public, private and non-governmental organizations (NGOs). Qualitative interviews were conducted with 51 employees from a range of organisations.

Results

Participants reported adverse working conditions and management practices as common causes of work stress. Stress-inducing management practices included unrealistic demands, lack of support, unfair treatment, low decision latitude, lack of appreciation, effort–reward imbalance, conflicting roles, lack of transparency and poor communication. Organisational interventions were perceived as effective if they improved management styles, and included physical exercise, taking breaks and ensuring adequate time for planning work tasks. Personal interventions used outside of work were important to prevent and remedy stress.

Clinical implications

Interventions should improve management practices as well as promoting personal interventions outside of the work setting.

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Copyright
This is an open-access article published by the Royal College of Psychiatrists and distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Corresponding author
Correspondence to Kamaldeep Bhui (k.s.bhui@qmul.ac.uk)
Footnotes
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Declaration of interest

None.

Footnotes
References
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Perceptions of work stress causes and effective interventions in employees working in public, private and non-governmental organisations: a qualitative study

  • Kamaldeep Bhui (a1), Sokratis Dinos (a2), Magdalena Galant-Miecznikowska (a1), Bertine de Jongh (a1) and Stephen Stansfeld (a1)...
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