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    Powell, Martin and Johns, Nick 2015. Realising the Business Case for Diversity: A Realist Perspective on the British National Health Service. Social Policy and Society, Vol. 14, Issue. 02, p. 161.


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Equal Opportunities and Diversity: Exploring the Relevance of Le Grand's Models of Service Provision

  • Martin Powell (a1), Nick Johns (a2) and Alison Green (a3)
  • DOI: http://dx.doi.org/10.1017/S1474746412000607
  • Published online: 27 November 2012
Abstract

The purpose of this article is to draw on Le Grand's (2007) model of service provision of ends and means (trust, targets, voice and choice) to critique the accepted frameworks for conceptualising the chronology of equal opportunities and diversity (EO&D) in the UK. We do this by reviewing the attempts to provide a chronological analysis before outlining and applying Le Grand's (2007) model. We find that the ‘eras’ of the chronologies give way to a much more complex and fluid picture. Moreover, focusing on ends and means highlights some major issues in the development of EO&D policy that needs to be addressed.

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Social Policy and Society
  • ISSN: 1474-7464
  • EISSN: 1475-3073
  • URL: /core/journals/social-policy-and-society
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