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An approach to human–machine collaboration in innovation

Published online by Cambridge University Press:  30 January 2017

Tony McCaffrey*
Affiliation:
Innovation Accelerator, Inc., West Brookfield, Massachusetts, USA
Lee Spector
Affiliation:
School of Cognitive Science, Hampshire College, Amherst, Massachusetts, USA
*
Reprint requests to: Tony McCaffrey, Innovation Accelerator, Inc., 55 Snow Road, West Brookfield, MA01585, USA. E-mail: tony@innovationaccelerator.com
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Abstract

If a solvable problem is currently unsolved, then something important to a solution is most likely being overlooked. From this simple observation we derive the obscure features hypothesis: every innovative solution is built upon at least one commonly overlooked or new (i.e., obscure) feature of the problem. By using a new definition of a feature as an effect of an interaction, we are able to accomplish five things. First, we are able to determine where features come from and how to search for new ones. Second, we are able to construct mathematical arguments that the set of features of an object is not computably enumerable. Third, we are able to characterize innovative problem solving as looking for a series of interactions that produce the desired effects (i.e., the goal). Fourth, we are able to construct a precise problem-solving grammar that is both human and machine friendly. Fifth, we are able to devise a visual and verbal problem-solving representation that both humans and computers can contribute to as they help counteract each other's problem-solving weaknesses. We show how computers can counter some of the known cognitive obstacles to innovation that humans have. We also briefly discuss ways in which humans can return the favor. We conclude that a promising process for innovative problem solving is a human–computer collaboration in which each partner assists the other in unearthing the obscure features of a problem.

Information

Type
Regular Articles
Copyright
Copyright © Cambridge University Press 2017 
Figure 0

Fig. 1. Problem-solving syntax.

Figure 1

Fig. 2. Three areas of problem solving.

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Fig. 3. Initial setup for two rings problem.

Figure 3

Fig. 4. Goal grows downward with hyponyms.

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Fig. 5. Generic parts diagram for candle.

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Fig. 6. The key insight for the two rings problem.

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Fig. 7. Problem-solving graph for reduce concussions.