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Corporate hierarchies and workplace voice

Published online by Cambridge University Press:  13 July 2023

Filippo Belloc*
Affiliation:
Department of Economics and Statistics, University of Siena, Siena, Italy
Gabriel Burdin
Affiliation:
Business School, University of Leeds, Leeds, UK
Fabio Landini
Affiliation:
Department of Economics and Management, University of Parma, Parma, Italy
*
Corresponding author: Filippo Belloc; Email: filippo.belloc@unisi.it
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Abstract

We investigate whether workplace voice through institutionalized forms of employee representation (ER) affects the design of firm hierarchies. We look at the role of ER within a knowledge-based view of hierarchies, where the firm's choice of hierarchical layers depends on the trade-off between communication and knowledge acquisition costs. Using a sample of more than 20,000 private-sector firms in 32 countries, we find that the presence of ER is positively associated with the number of organizational layers, though the relationship is tempered by firm size. ER positively correlates with job training, skill development and enhanced internal communication via staff meetings. The analysis of managers' perceptions suggests the higher frequency of meetings in firms with ER does not lead to more delays in the implementation of organizational changes. Taken together, our findings point to ER as facilitating the flow of information to top decision-makers and hence reducing communication costs. This may enable the firm to economize scarce cognitive resources without retarding the accumulation of new shop-floor capabilities. We contribute to recent literature on organizational design by suggesting ER institutions as possibly relaxing the trade-off between communication and knowledge acquisition costs within firms.

Information

Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © The Author(s), 2023. Published by Cambridge University Press on behalf of Millennium Economics Ltd.
Figure 0

Table 1. Descriptive statistics of the variables used in the analysis

Figure 1

Figure 1. Histogram of number of hierarchical layers.Notes: Pooled data from the European Company Survey 2013. Sample restricted to private-sector establishments.

Figure 2

Table 2. Depth of hierarchy: OLS estimates

Figure 3

Table 3. Depth of hierarchy: Marginal effects from ordered probit model estimates

Figure 4

Table 4. Depth of hierarchy: IV results

Figure 5

Table 5. Additional results: training, coordination and meetings