Friedman's lay correspondents

Of the two hundred correspondents, 88 percent (176) lived in the United States, another ten percent (19) in Great Britain.Footnote ¹⁹ Hence the contexts of the following analysis are the American and to a lesser extent the British historical landscape. Overall, the American correspondents came from thirty-seven states and were fairly evenly distributed throughout the country. The percentage of correspondents living in large cities, metro, and rural eras roughly corresponded with the national average of the 1980 Census.Footnote ²⁰ Fan mail reached Friedman from rural farming communities like Graettinger, Iowa, with less than a thousand inhabitants;Footnote ²¹ from the Appalachian resort city of Pigeon Forge, Tennessee; from the Californian suburb of Santa Ana in notoriously conservative Orange county; and from Chelsea in downtown Manhattan.

The information on the social profiles of the correspondents, available in the letters, in the letterheads, and in obituaries, indicates that most letter writers were relatively affluent men over the age of thirty. But the share of female correspondents, many also affluent, was significant at 19.5 percent (39).Footnote ²² Occupational status is available for roughly half of the correspondents.Footnote ²³ Business owners and executives were the largest group (38), followed by medical doctors (11), engineers (8), and academics (7).Footnote ²⁴ However, the socioeconomic background of the correspondents was not uniform. The sample contains several students. A “music arranger” from Nashville assured Friedman that despite his profession he was not “a wild kneejerk liberal.”Footnote ²⁵ Workers and small businesspeople who often experienced economic difficulties wrote letters too. A woman from Lancaster, Ohio, for instance, wrote to Friedman, “listening to you gives me encouragement and the strength to live on $7,500 a year.”Footnote ²⁶

Since, as will be shown, race played a complex role in the lay narratives, it is worth mentioning that most of Friedman's lay correspondents were likely white people. Yet at least three support letters suggest that Friedman also received mail from members of minority communities. A “disillusioned teacher” from east Morgan Park, a traditionally black neighborhood on the South Side of Chicago, supported Friedman's proposal to privatize education through a school voucher system.Footnote ²⁷ The editor of “Everybody Magazine,” “a small black monthly publication,” showed interest in Friedman's ideas after watching him on the Phil Donahue Show in 1979.Footnote ²⁸ A doctoral student at the Massachusetts Institute of Technology (MIT) asked Friedman if he could participate in Free to Choose as a panelist, since “it is clear that your program is one of few forums in America where a Black, non-elite perspective might be allowed expression.”Footnote ²⁹

Overall, the social profiles of the lay correspondents thus indicate that Friedman was heard by people with different political worldviews and socioeconomic backgrounds. The following analysis of their narratives shows how the viewers received and processed Free to Choose.

Conservative views

After watching and also reading Free to Choose, one correspondent felt a sense of betrayal. The price of the “best Chevy, 4 doors,” he scribbled on paper, had more than quadrupled from $1,600 in 1950 to $2,500 in 1960, to $5,000 in 1970, reaching an incredible $7,500 in 1980. He added to the list the prices of “A good livable house,” “A Hershey Bar,” “A Ticket to a Movie” and the “average wage earners pay check,” which all had simultaneously skyrocketed in the same time span. It was not so much that this correspondent was existentially threatened by inflation since he assured Friedman that he was “going to be OK.” Still, he had the “terrible feeling that the Federal Reserve and/or the US Gov[ernmen]t has stolen money from me for the last 30 years in the form of printing paper money to erode the value of my savings, my life Ins[urance] and by pushing me into higher tax brackets.”Footnote ³⁰ “So all this,” he realized, “happened to us the governed by elected representatives in this democratic society with our eyes supposedly wide open in the last 30 years. Robin Hood was a ‘piker’ compared with this.” He expressed his gratitude to Friedman for “effectively pointing out this appropriation of our funds [at first he had written “my funds”] to stupid people like myself.”Footnote ³¹ The Robin Hood analogy was meaningful. If the US government was stealing money from the rich to give to the poor, it was clear on whose side this letter writer was on. His narrative also signals that viewers emphasizing property rights were sensitive to what they perceived as excesses of democracy.

The author of this letter belongs to a group of fifty-seven correspondents who raved for Friedman because of his constitutionalism, uncompromising position on property rights, and stern opposition to redistributive policies. Since these were issues that were at the heart of the new conservative movement that emerged from the 1960s onward, this group might be labeled “conservative.”Footnote ³² The group was quite diverse, from an occupational standpoint. Next to businesspeople and well-educated professionals, it included multiple students, a reverend, an artist, a teacher, a shop steward at a machinist union, and a barber.

The presence of conservative voices in the sample is hardly surprising. Starting with the Barry Goldwater campaign in 1964, Friedman served as a prominent adviser to several Republican presidential campaigns and was a major advocate of the tax revolt movement which, to a large extent, defined the new conservative movement from the 1960s onward. Although describing himself as an agnostic and “liberal in the 19th century British way,” Friedman's public image as a conservative was already well in place during the time under investigation.Footnote ³³ In his influential book The Conservative Intellectual Movement in America, since 1945, published in 1976, George H. Nash identified Friedman as an important pillar of the postwar conservative intellectual movement, which fused notions of free-market capitalism with Judeo-Christian morality.Footnote ³⁴ And in the contemporary media coverage of Free to Choose Friedman was portrayed without hesitation as a “conservative economist.Footnote ³⁵

Of the four types, the conservative correspondents followed Friedman's script most closely. But the reading was selective. Viewers had no difficulties distilling the elements that were most important to them. They were rather uninterested in the potentials of individual freedom and free markets which in Friedman's narrative provided opportunities to the benefit of all. In fact, his concepts of “freedom” and “market,” which are omnipresent in the series, were hardly ever mentioned in the letters of this group. To call this group “market fundamentalists,” a concept that some suggest, would therefore be misleading.Footnote ³⁶ Rather, the narrative was about the protection of individual wealth from an allegedly corrupt and dysfunctional government.Footnote ³⁷ Unlike Friedman, who believed in integration and equality in and through the marketplace, some of his conservative followers justified inequality in religious terms. In the context of the post-civil rights multiracial democracy, even the principle of one person, one vote could be seen as a threat.

Conservative correspondents gravitated most toward the elements in Free to Choose that were inspired by the work of Friedman's former disciple and colleague James M. Buchanan. Buchanan's public-choice theory, for which he won the Nobel Prize in economics in 1986, stated that politicians, just like everybody else, would constantly act in their own self-interest, which in their case was to satisfy their constituencies and political allies in order to get reelected.Footnote ³⁸ Buchanan's theory, presented by Friedman in the final episode, resonated with an owner of a real-estate business, who “felt such a sense of outrage and frustration at what big government is doing to this country—my country.” Rhetorically, she asked, “Isn't it appalling that our elected officials (some) are cognizant of your facts but can't (or won't) do anything about them because their re-election would be in jeopardy?”Footnote ³⁹

Closely following Friedman's critique of government, advocates of private property used the language of the law to justify protection of wealth from redistribution. Taxation and inflation were conceived as deprivation and thus violated the “the Bill of Rights,” the “right to privacy,”Footnote ⁴⁰ or even “human rights.”Footnote ⁴¹ Taxation allegedly contradicted the Constitution and was therefore “un-American.”Footnote ⁴² The perceived solution was a return to “the basic principles that our great country was founded upon.”Footnote ⁴³ Like the Tea Party movement three decades later, private-property advocates imagined the American revolutionary period as an ideal. The current government had joined “the ranks of other tyrannical governments,” thus resembling British rule over Americans in the late eighteenth century.Footnote ⁴⁴

For some viewers, Friedman's wealth-protecting constitutionalism was in accordance with Christianity and Judaism. “[T]he freedom philosophy and God's holy Scriptures is all of one piece,” as a former personal assistant to the founder of an organization called Americans for Constitutional Action believed. Citing several biblical passages, she explained why it was generally wrong to try to actively improve society: “The Jewish and Christian Scriptures teach salvation by faith, not righteousness through good works.”Footnote ⁴⁵ If individual wealth was a possible sign of grace, active redistribution by government was not only unconstitutional, it was interfering with God's plan.Footnote ⁴⁶

Defenders of property rights were the most active and enthusiastic supporters of Friedman. They invited neighbors to watch the show, wrote positive reviews in local newspapers, penned letters to their representatives in Congress, spread the message in their barber shops, or sent checks to support the “fighting organization.”Footnote ⁴⁷ Several correspondents perceived Friedman as a companion in a struggle against a seemingly mighty opponent. Until hearing Friedman speak, an electronics engineer “had the feeling of a lone chicken in an atmosphere of coyotes.”Footnote ⁴⁸ Watching Friedman debating the other pundits in the second half of each episode reminded a couple of the biblical figure of “Daniel in the lions’ den.”Footnote ⁴⁹

Some letters indicate that issues of poverty, democracy, and (relating thereto) race played an essential, yet complex, role in the hostility toward big government. For example, several of the correspondents cheered for conservative black economist Thomas Sowell, who starred as a guest debater in Episode 4 (on welfare), and Episode 5 (on equality), blaming liberal welfare programs for the deterioration of black communities. No other pundit, except Friedman himself, was praised in similar fashion. A conservative literary critic wrote to Friedman, “Thomas Sowell is rare—a Black supporter of the free economy—and I've written to tell him so. Except for the growing attraction of Neo-Conservatism to more Jewish intellectuals not too many Blacks and Chicanos support the conservative view.”Footnote ⁵⁰ Although the language was benevolent and inclusive, the problem, to this viewer, was clear: the political attitudes of people of color were seen as an obstacle to the United States’ moving in the right direction.

Taking a similar perspective, another viewer was unsure whether Friedman's plan could work in the United States. Referring to Friedman's statements on how Germany and Japan had solved inflation by reducing the money supply and living through a subsequent recession, he observed that the situation in these countries could not be compared to the US since they “did not have to face up to a dual society problem.” Although agreeing “wholeheartedly” with Friedman's proposal in principle, he asked, “What happens to say, Detroit, Chicago, Newark, Los Angeles, Oakland and East Palo Alto etc. when the [money] presses and programs stop!?”Footnote ⁵¹

There were also defendants of the Constitution, for which racial integration was rather the cause of than the solution to the current economic and social ills. “We,” a correspondent wrote in a three-page letter, “are no longer an isolated community of one or two million with relatively homogenous values, we are a great cosmopolitan empire.” Therefore it was uncertain “whether a free-trade market can exist for any length of time.” The Constitution, which was an expression of what he perceived as “homogenous values,” was defined by “Judeo-Christian morality.” But since the days of the American Revolution, “large masses of people have joined us who are not necessarily so sympathetic to these values.” As examples, the author of the letter did not mention immigrants from Europe or Asia, who came to the United States after the ratification of the Constitution in 1787, but the “Indian population and many Blacks who feel there is a connection between Christianity and their degradation. They vote and attain offices in Government and yet they may feel no special ties to any portion of our heritage.” While it is not clear whether “Indian population” referred to Native Americans or immigrants from India, the reference to blacks shows that “joined us” didn't mean arriving physically in the United States in the nineteenth and twentieth century but rather obtaining political and civil rights and being able to participate in society as citizens. According to this correspondent, the United States in 1980 was in a “cosmopolitan situation” in which the values of the founding fathers, based on Christian faith, were rapidly eroding. Universal suffrage—which became closer to a reality in the United States with the Voting Rights Act of 1965—was considered a problem. “If we let all the minorities act freely, their conflicting desires would not afford enough common ground for a compromise.” Moreover, his theory assumed that the political emancipation of minorities would foster bureaucratic solutions and, subsequently, lead to “tyranny.”Footnote ⁵²

Similar fears might have prompted other defenders of private property rights to directly question democracy. A married couple, for instance, who “thoroughly enjoyed” watching Friedman on the Phil Donahue Show in 1979, criticized him for calling “America a Democracy—God help us if it ever becomes a Democracy—it's a Republic! Democracy is when everyone is the same. No one has more than anyone else—except the leaders, of course.”Footnote ⁵³ Another viewer hoped that the United States “could duplicate the Chilean experience.”Footnote ⁵⁴ To these viewers the principle of one person, one vote—mass democracy—smelled dangerously of Soviet communism or Allende socialism. Sympathizing with a military dictatorship in South America, on the other hand, was not a taboo.

Yet most letter writers discussed in this section did not explicitly mention the threat that the newly gained political power of minorities allegedly poses to private wealth and, by extension, to existing socio-racial hierarchies in the United States. Instead, they relied on the color- and class-blind language of universal and inalienable individual property rights and, in at least one case, on divine predestination.

In the sample, there are also letters that argued against redistribution but deviated significantly from Friedman's script. They are the subject of the next section. The tone in these letters is more combative and enemies are denounced directly. These correspondents did not speak the language of the law and religion, but thought in terms of the economic strength and weakness of nations and individuals. These concepts are ultimately borrowed from the natural sciences, especially from social Darwinism.

Reactionary views

A retiree living in Florida after spending a life in business in Chicago was worried about the state of the US economy. “Whereas, not too long ago our merchant fleets dominated world traffic, now they are practically non-existent. The automobile, steel, ship-building, television, computer, shoe and garment industries that were preponderantly ours have been seriously hurt or have substantially left our shores.”Footnote ⁵⁵

This correspondent is part of a group of thirty-two correspondents who might be called “reactionary.” It was the most affluent group among Friedman's correspondents, including several medical doctors, bankers, consultants, engineers, the vice president of marketing of an electronic supply company, an MIT graduate, a lawyer at a firm specializing in mergers and acquisitions, and the former owner of a sanitation corporation and retired air force colonel.

Unlike the conservatives of the first group, reactionaries did not solely take inspiration from traditions when conceptualizing the future, but hoped to reverse recent changes and reforms and return to an allegedly better past. Contemporary American civilization was perceived to be in a state of decline.Footnote ⁵⁶ For reactionaries, Friedman was a bearer of a social order that was vanishing under the influence of organized labor and the civil rights, feminist, queer, and counterculture movements. Although reactionaries were generally supportive of the series, their view contained important elements that contradicted Friedman's script, especially regarding free trade, which they did not unequivocally support, and government protection for domestic industries, which they, unlike Friedman, did not necessarily condemn.

Reactionaries shared Friedman's criticism of “Big Unions” as the interest group of the working class.Footnote ⁵⁷ With never-ending demands for higher wages, unions were able to “blackmail the country,”Footnote ⁵⁸ or were “choking the economic life in western world” at the expense of “business men”Footnote ⁵⁹ and “big and little companies.”Footnote ⁶⁰ But for reactionaries the problem at hand was larger than just the unionization of the economy. The United States (and Britain) were experiencing not only an economic downfall but, at the same time, a moral crisis. In their eyes, military doves, feminists, gay activists, liberals, intellectuals, minorities, welfare recipients, and criminals were all to blame. “We need … a return to God, Country, morale, return all females to their homes to be housekeeper, wife and mother, teacher of good, morale, respect … responsibility, and obedience,” one viewer summed up his solution for the current ills.Footnote ⁶¹

A consulting engineer living in a suburban-style housing development in San Diego asked whether Friedman remembered “the pansies who rioted in San Francisco when a jury verdict didn't turn out to their satisfaction.”Footnote ⁶² This was a reference to the White Night protests in May 1979 that followed the trial of Dan White, who had assassinated San Francisco mayor George Mascone and openly gay politician Harvey Milk. Watching Free to Choose apparently reinvigorated this supporter's homophobic views, although Friedman never expressed antigay sentiments in the series or elsewhere and eight months had gone by since the events in San Francisco.

This correspondent also commented on the topic of race and education. He asked whether “BUSSING and the other concomitants of integration (since the Brown case—was it in 1954?) done, say, black children any good?” (Friedman scribbled “No” on the side, seemingly not understanding the rhetorical nature of the question.) For Friedman, who opposed both mandated desegregation and busing, the main problem with public schools was that they were public. He proposed a voucher system in which government would finance the education of every child in a private school of their parents’ choice. But the correspondent ignored this solution and instead pointed out the “lack of family discipline.” Rebutting a statement by Gregory Anring, the commissioner of the Massachusetts Department of Education and one of two pro-public-education guest debaters in Episode 6, he insisted that it was not poverty at the root of meager academic performances but “insubordination.” Recounting his own grammar school days, he explained that the “bad boys,” including himself, were regularly castigated not only by their teachers but, more importantly, by their fathers. Thus his narrative contradicted not only Anring's views but also Friedman's. While Friedman thought that public schools or, broadly speaking, public institutions, were the problem, the correspondent emphasized that black pupils’ behavior caused the educational crisis.

The emphasis on family values presented in this letter bears similarities to the neoconservative narrative that emerged in the 1970s and stated that the moral crisis and social ills of America were rooted in the disintegration of the family. According to neoconservatives, most prominently Daniel Patrick Moynihan, it was nowhere as pronounced as in black communities. As political scientist Melinda Cooper shows, the strengthening of the family as a social, economic, and legal institution was a bipartisan initiative in the last quarter of the twentieth century.Footnote ⁶³ Like Moynihan and many other leaders of neoconservatism, the correspondent was, he told Friedman, “an erstwhile ‘liberal’.” Yet while neoliberals and neoconservatives shied away from blunt racism and tried to introduce new policies such as school vouchers or welfare reforms, he wondered, at the end of his letter, whether there was “any way this school situation can be solved by letting natural laws work?” Tacitly he translated Friedman's free-market concept from a universal facilitator for equality of opportunity into a system that promised to (re)establish a social hierarchy based on race. Yet despite his social-Darwinist reinterpretation of the market society, this correspondent nevertheless felt that he agreed “with everything” Friedman had to say.

Racism and social Darwinism were not an exception in the letters. A viewer explained, “It is against the laws of nature for everyone to be happy and rich, and even for everyone to survive.” Watching Free to Choose gave her relief from feeling “guilty” and “unhumanitarian” because Friedman, in her eyes, proved that “poverty was a fact of life,” and “that it is not up to the government to see that no one suffers from it in this country.”Footnote ⁶⁴ A seventy-five-year old physician from Maine came straight to the point: “Darwin's ‘survival of the fittest’ … expresses the law of inequality among individuals, species, genera, races, etc.”Footnote ⁶⁵

Like conservatives, reactionaries looked in their letters to the past in order to project the future. The New York businessman who kept a notebook with Friedman's wisdom, mentioned in the introduction, wanted his “sons to believe again in the American Dream, where a young couple can fall in love, buy a home, and be symbols of all that is fine and upstanding.”Footnote ⁶⁶ In the economic nationalist narrative the guiding star was not so much the American Revolution as the image of a twentieth-century society marked by continuous economic growth, a victorious war, patriarchy, racial segregation, and inequality. In the eyes of these correspondents, the ideal had been derailed by the Great Society initiatives, the civil rights movement, and the emancipation of women and queer communities.

In these letters, present-day American civilization was perceived as being in a state of decline. One correspondent, recalling having read Oswald Spengler's Decline of the West as a student, was of the view that “the genius of capital formation had become stagnant and generally lost to the bureaucracy inefficiency in combination with entrenched monied interests.”Footnote ⁶⁷ Another correspondent remarked that “blacks and the misguided leadership that they have had has accelerated the decline.” Originally, he had typed “our decline.”Footnote ⁶⁸ And a university professor sent Friedman a clipping of a newspaper article in which he discussed the “genetic factors in mental abilities, both with regard to individuals and ethnic groups.” He concluded, “Scholastic achievements in American public schools continue to decline, perhaps because of politically inspired egalitarianism which is so fashionable and which is based to a considerable extent on a deliberate disregard for genetically determined factors in mental abilities.”Footnote ⁶⁹

Unlike the advocates of individual rights and Christian morality, economic nationalists tended to be more skeptical about the possibilities for change. Using a medical metaphor, one correspondent, a physician, wrote that Friedman's “ideas” “were too healthy to be accepted by the society pervaded with bureaucrats and parasites.”Footnote ⁷⁰ A retiree from Hawaii shared the doctor's despair. He, too, relied on an imaginary of decay based on pseudo-natural science: “we, as a society, are done for. Our people are no good, and we are only breeding more of the same.” But not all economic nationalists thought that Western civilization was “doomed.”Footnote ⁷¹ A forty-four-year old vice president of marketing of an electronic supply company in Toledo was confident “that the ‘hunters’ and the ‘hunted’ will become evident” again once “the next severe economic disruption” had cleared the air.Footnote ⁷²

While advocates of property rights and Christian morality looked to the Constitution and, sometimes, God as their protectors, economic nationalists tended to wish for strong and charismatic leadership. Here, too, democracy could be perceived as a problem. One correspondent thought that it would “take a dictator to force the American People to the reality of our economic plight.”Footnote ⁷³ Commenting on Friedman's invocation that only the ballot box could bring change, a consultant from the St Louis metro area wrote, “Of course you are right but the sad fact is that the men who have the guts to do it will not be running for office. They are men like yourself, myself, my boss and maybe another dozen in business whom I know.”Footnote ⁷⁴ For some, Friedman himself was seen as a possible leader and president.Footnote ⁷⁵

The previous two sections have shown that his conservative and reactionary correspondents firmly supported Friedman, although for different and often idiosyncratic reasons. The next two sections discuss how far the economist's appeal transcended the political divide between right and left.

Left libertarian views

On 9 January 1980, two days before the initial episode of Free to Choose aired in the St Louis metro area, two owners of a consulting firm circulated an interoffice memo to raise their employees’ awareness of the upcoming series. Friedman demonstrates, the memo announced, that “[c]apitalism is the most efficient system in producing wealth and well-being.” It said, “Competitive capitalist societies are the most equal societies,” and, “Few steps would contribute more to prosperity and world peace than a complete move to free world trade.”Footnote ⁷⁶

These statements form part of a third group of thirty-two correspondents who might be called left libertarian. With regard to the professions of the correspondents, this group had a similarly heterogeneous composition as the conservative property rights advocates of group one. It included medical doctors, university professors, engineers, businesspeople, a consultant, a self-employed typist, and a music arranger. For liberal and progressive politicians navigating in the limelight of public debate, the risk of publicly associating with Milton Friedman, the darling of conservatism, was probably too high. Yet the lay comments suggest that, beneath surface of public debate, Friedman did have a direct and early influence on the economic imaginary of the center left.Footnote ⁷⁷ For this group of correspondents, Friedman was a prophet for the liberation of society and the self. The enthusiasm in their letters shows that towards the end of what Tom Wolfe famously branded the “‘Me’ Decade,”Footnote ⁷⁸ free-market capitalism was seen as not only a cosmopolitan catalyst for greater creativity and self-empowerment but also a more integrated and humane society and a better-connected world.

Similar to the neo-proprietarians of group one, the third group adapted rhetorical elements of the civil rights movement and the counterculture. However, instead of individual rights and protection from government intrusion into privacy, it spoke the language of inclusion and integration on the social level and of creativity and autonomy on the individual level. Like with the reactionary correspondents, these letters were preoccupied with the functioning of the economy. But rather than viewing economic life as an allocative struggle between nations and individuals, the global economy was imagined as an “exchange system”Footnote ⁷⁹ with the potential to foster “[c]ommunication between people of the world.”Footnote ⁸⁰

An executive vice president of a company selling paint and lacquer thinner attached to his letter a self-written pamphlet in which he, similar to defenders of property rights, argued for lowering the current tax burden by implementing a flat tax. But unlike them, his narrative was not about the protection of his own assets but about world peace and integration. He explained that defunding government “would get us out of the cold war situation we are in now that could develop into a war that ends everything. It would bring all people together again—the Catholic, the Jewish, the Indians, the very poor and the very rich—so that people would really stop and help one another.”Footnote ⁸¹

While the conservative views mostly ignored the topic of free markets and the reactionary views even often opposed free trade, this group of viewers saw free markets and private initiatives as means for social and environmental progress. One correspondent, who, judging by his name, was probably of South Asian descent, had “fervent hope that [Free to Choose] will help us ushering in an era of international prosperity to all.”Footnote ⁸² A member of “the Hunger Project whose intention it is to end world hunger by the end of 1997” was sure that “hunger and malnutrition in the world” can be taken “as an example of how freedom leads to greater equality.”Footnote ⁸³ Another correspondent asked whether Friedman could “suggest any way in which the needed environmental protection can be accomplished, including necessary consideration of aesthetics, without Government excessively telling all of us what to do?”Footnote ⁸⁴

On the individual level, the narrative of creative capitalism incorporated the counterculture's critique that bureaucratic discipline suppressed self-growth. A self-employed typist from New York, for instance, “knew there was something wrong with welfare because of the inhumanity it forced upon people,” some of whom she knew personally. Therefore she was in favor of Friedman's negative income tax system, which would leave the people “to act in their own self-interest.”Footnote ⁸⁵ Similarly, a correspondent who asked Friedman about his opinion on reparations for descendants of slaves thought that welfare does not “allow for creative individual investment and choice.”Footnote ⁸⁶ This reflected Friedman's narrative. In Episode 4, entitled “From Cradle to Grave,” he insisted that the welfare system would first and foremost hurt welfare recipients since it would decrease incentives to find work and, subsequently, inhibit a sense of fulfilment and self-worth. In the narrative of creative and integrative capitalism, welfare and, as an extension, socialism were viewed neither as a form of theft and blasphemy (as in conservative views) nor as a disregard of natural laws (as in reactionary views), but as a violation of the welfare recipient's freedom and dignity.

Friedman's correspondents carried the argument of self-worth and self-consciousness further. “Self-respect,” one correspondent explained, “can cause the creation of wealth.”Footnote ⁸⁷ Another told Friedman that if more people realized that “[e]ach of us in our uniqueness have something to offer one another … a dynamic growth explosion comparable to an atomic chain reaction” would occur.Footnote ⁸⁸ Here, “growth” was not understood in the form of an ever-larger GDP but on a spiritual and personal level. Self-expression, in turn, would benefit the total.

In a similar vein, a reader of Free to Choose who had just recently heard of Friedman sent a book on Buddhist meditation which he thought was “in a way the key to opening up the American consciousness to accept the free market economic principles so eloquently enunciated in Free to Choose.” Meditation, in his mind, would help to overcome “the socialist-welfare-mentality” that “springs from a fear of the future and a longing for security at all costs.”Footnote ⁸⁹ In a letter to the editor of a Buddhist newspaper that he forwarded to Friedman, he explained that capitalism and Buddhism were highly compatible because, just like mediation, the “free market unleashes vast amounts of creativity and riches in all directions because it is based on voluntary cooperation.”Footnote ⁹⁰

Like supporters of individual property rights and Christian morality, advocates of creative capitalism were eager to connect and be actively involved. This indicates a high level of interest and conviction. As shown, one company raised awareness among their employees. For the aforementioned Buddhist correspondent, the praise for free markets was not a fluke. He bought copies of Free to Choose to disseminate among his friends and relatives, informed Friedman about the work of a group of Mexican journalists who were spreading the gospel of free markets south of the border, and wrote newspaper articles about the combability of capitalism and Buddhism. He even sent a copy of Friedman's book to the Dalai Lama “along with letter trying to explain why Buddhism is actually more in tune with capitalism” than with socialism.Footnote ⁹¹

Populist views

A factory worker from a small manufacturing town in west New York did not hold back her anger. “I hate to discourage you but you are dealing with a bunch of assholes, important government and big business and union assholes (Please forgive my language, but I could've strangled a few of those ‘do-gooders’ who are trying to protect me!)” Judging by the dispatch date, the letter was penned in reaction to the second episode of Free to Choose, entitled “The Tyranny of Control,” in which Friedman highlighted the advantages of free world trade. The reason for the anger of this working-class correspondent was the current price of automobiles. As a consumer, she would rather pay less for a fuel-efficient—and supposedly foreign—automobile than for a more expensive and less efficient—and supposedly domestically produced—car. The nexus of pressure groups, however, would prevent this from happening. Although not optimistic about the future, she was sure that she could “easily get every worker to agree with you.” For her, Friedman was clearly on the side of the working people and consumers in the fight against vested interests.Footnote ⁹²

This correspondent belongs to the fourth and smallest group of nineteen persons who were interested in Friedman's theory because, in their understanding, it promised to fight and replace a corrupt economic system. In some aspects their narrative is reminiscent of the anti-big-business and trust-busting movement of the late nineteenth and early twentieth centuries, which was formed in reaction to the monopolistic powers of a small number of great corporations and contributed to laying the groundwork for antitrust laws and Franklin D. Roosevelt's New Deal.Footnote ⁹³ Yet unlike populists and New Dealers beforehand, these correspondents developed a narrative in which active government and unionization were not part of the solution but part of the problem. The hope was that deregulation and free markets would level the economic playing field. In this sense one correspondent commented, “It's hard for some of us to give up a ‘Rooseveltian’ trust in government.” Yet after watching Free to Choose he wondered “how much of this trust is romantic and nostalgic.” He asked Friedman whether “a return to a free market economy” would solve what he conceived to be the major economic problem, namely “reverse the trend toward an ever larger concentration of industrial wealth and power[.]”Footnote ⁹⁴

A correspondent from a small town in rural Indiana, to mention another example, asked Friedman how she and her husband should best sustain the pressures of their much bigger supplier. The couple had “started out as a service station selling a major brand gasoline.” With the “husband's hard work, long hours and skills we grew to a major repair shop, and a dealer in Lawn and Garden Co.” Now “Lawn and Garden Co.” was pressuring them “to expand and carry a larger and larger supply of products.” Hesitant about expanding the business at an older age, the couple feared that Lawn and Garden Co. would stop supplying them with goods.Footnote ⁹⁵ After decades of firsthand experience with corporate power, these small businesspeople anticipated that radical free-market deregulation would benefit them.

Although this group included an engineer, a contractor, and a consultant, most letter writers were small businesspeople and workers. Unlike the other, mostly affluent, Friedman correspondents, some of this group experienced firsthand the economic hardship of the inflationary and recessive 1970s. Fears of downward social mobility were an integral part of their narrative. But the members of the fourth group were not only likely to be economically vulnerable. With almost half of the letters written by women, the share of female correspondents was significantly higher as well.

Friedman must have felt a sense of satisfaction when receiving support letters by struggling working-class people and small business owners. While he saw himself as a man of the people, his critics did often not.Footnote ⁹⁶ The lay correspondence leaves little doubt that Friedman's views were mainly embraced by affluent and middle-class people. Yet so too did a score of correspondents who, according to their letters, lived in precarious economic conditions and felt excluded from the rest of society. Similar to the factory worker from west New York, a correspondent who had been a union member in his younger years separated Americans into members “of powerful pressure groups” on the one hand and a “no ‘clout’ portion of society” on the other. Belonging to the latter, he asked Friedman for “advice and council” on how to survive “the demon ‘inflation’ without protection of a ‘pressure group’.”Footnote ⁹⁷ Frightened by rising prices and downward social mobility, he asked, “What should this great group of people do? Give up self-respect and independence and join those who only receive?” In Alamogordo, New Mexico an owner of a “small discount grocery store” was also unsettled by mounting wholesale prices and rising taxes. “They seem to make it impossible for the small guy to make it.” Large wholesalers, while rejecting doing business with small retailers like him, would sell to government-owned stores on the nearby air force base which could sell at a loss because they were subsidized by tax money.Footnote ⁹⁸

There are also letters in which correspondents brushed off Friedman's opposition to big business as hypocritical or self-deluding. “You are the corporations’ front man if they ever had one,” one correspondent wrote in reaction to Friedman's appearance on the Phil Donahue Show in 1980. Explaining that buying “Swiss Francs, Gold and Silver” would make her savings inflation-prone, she further challenged Friedman's statement that people could do nothing to stop inflation instead of voting for politicians who pledged to stop the money presses and decrease government spending.Footnote ⁹⁹ The fact that she was investing in international financial markets indicates that she—contrary to the less fortunate critics of big business just cited—was rather well off. The same is true for a university professor who accused Friedman of acting—consciously or not—in the interest of oil companies.Footnote ¹⁰⁰ While the better-off critics of big business were concerned with energy, clear air, and road safety, they did not fear that rising prices would eventually push them down the social ladder.

Regarding welfare, the correspondents of the fourth group shared Friedman's and the third group's view that accepting aid was humiliating. For them, however, whether or not to enroll in government-sponsored programs was not a philosophical but a real-life question. Despite being in despair, the store owner from Alamogordo, who described himself as a “libertarian,” tried “not to use any of the aid that the gov[ernemen]t has like food programs.” He also declined a loan backed by the United States Small Business Administration, a government agency providing counselling and capital for small businesses.Footnote ¹⁰¹ Unlike in the narrative of creative capitalism in which the negative income tax system was favored as a substitute for the current welfare regime, the issue was ignored in the populist narrative. Instead, there was a vague hope for a leveling of the economic playing field, a vision of a less bureaucratic and more just form of main-street capitalism which would enable people to live independently from government, unions, and large corporations.

Friedman's responses

Friedman treated his reader and viewer correspondence with great care. In the early months of 1980, however, his office was overwhelmed by the mail pouring in. Still, it managed to send a standardized letter to almost all of his lay correspondents. As well as thanking them for their support, Friedman told his correspondents that the many positive responses gave him “hope that there is really an underlying grass-roots sentiment in this country that is capable of turning the country around.”Footnote ¹⁰² Reflecting on the series in his and Rose's memoirs, he wrote, “Letters from viewers were one of the most rewarding products of the series.”Footnote ¹⁰³ The positive feedback from the audience was reward for past efforts and encouragement for further engagement in the public sphere.

Yet, alongside standardized responses, Friedman did answer some letters personally. This indicates that he read all his mail carefully before deciding whether a brief thank-you note or a more elaborate answer, sometimes of several pages, was appropriate. In less busy times, he responded to all incoming mail with an individual letter.

The responses do not reveal a somewhat secret side of Friedman since they were congruent with his public statements. It is also not apparent that the viewer correspondence influenced the substance of Friedman's argument or beliefs. Yet his answers show that he was interested and willing to engage in certain issues and criticism, while ignoring and refraining from others. This gives us a better understanding of how Friedman interpreted his public role and how this might have contributed to the popular success of the neoliberal intellectual project.

Friedman was eager to answer questions and challenges regarding his statements by referring to his more scholarly works and/or elaborating on the topic at hand. One such example is a letter by a medical doctor who brushed aside Friedman's claim that the American Medical Association (AMA) would exercise a monopoly in health care and thus make medical treatment significantly more expensive. Although “wholeheartedly” applauding the “championship of ‘Freedom of Choice’ and the marketplace,” this correspondent accused Friedman of inaccuracy and even “conscious distortion” of facts regarding the AMA. Friedman reacted by citing an early study he had undertaken with Simon Kuznets.Footnote ¹⁰⁴ In addition, he scribbled, “I would not want to attribute to you self-interested motives in your defense of the AMA. Do you want to attribute these motives to me?”Footnote ¹⁰⁵ Even in his lay correspondence, Friedman promptly reacted to challenges to his core message, which was built around his scholarly brilliance, integrity, and independence.

Friedman was less determined when the correspondents’ questions were outside his realm of expertise. On Meet the Press in 1970, Friedman was asked by the interviewer where government should decrease spending. Before suggesting cuts for urban renewal programs and farm subsidies, Friedman stated that the war in Vietnam, in terms of costs for the government, was less expensive now than in the last year under Johnson. This impelled a college student, who had started to follow Friedman because of her interest in his negative income tax proposals, to write a letter inquiring about Friedman's “view on the Vietnam War and its effect on the American economy.”Footnote ¹⁰⁶ In his answer letter, Friedman stressed that it was “urgent to separate the political and social considerations of the war from the economic considerations.” He then continued by explaining that “ending the war would reduce the military expenditures but only by a modest amount.”Footnote ¹⁰⁷ While, for example, John Kenneth Galbraith used his popularity to comment extensively on the war and to demand a withdrawal of American troops, Friedman preferred not to discuss the most controversial topic of recent American history from a moral or military point of view.Footnote ¹⁰⁸ He gave a similarly evasive answer to the couple who challenged him on his characterization of the United States as a democracy as opposed to a republic.Footnote ¹⁰⁹ While acknowledging that he made a mistake, he also added that the difference was not “the key issue.” Important was that government spending on all levels was cut “down to size.”Footnote ¹¹⁰

Friedman's concentration on his core message is especially evident in an exchange of multiple letters with one of his most ardent followers—the New York businessman with the notebook—who contacted Friedman in January of 1983 because he had “been a little concerned with Ronald Reagan as of late.” The president, he thought, was losing support within his own ranks despite his achievements, which included a hawkish attitude towards the Soviet Union, decreasing government spending, and the tax cuts “needed by every family.” He was sure that if Reagan had the unconditional support of the right, a “vigorous economic recovery” would be possible. Yet this was not all this correspondent wanted to tell Friedman on that day. With a nod to the so-called crack epidemic ravaging black inner-city communities, he, imagining himself as the president of the United States, proposed letting the “National Guard” enter “crime-stricken cities” and giving the inhabitants “exactly five hours to evacuate before the area will be leveled by gunfire.” Friedman chose to ignore these calls for the mass deportation and execution of citizens disobeying military rule. In his answer letter Friedman first thanked his correspondent for the “nice letter” before stating that he too was worried that Reagan “appears to be hedged in.”Footnote ¹¹¹ Yet he reminded him that Reagan had been “able to do a great deal initially from deregulation … to setting in motion substantial tax and spending cuts.”Footnote ¹¹² Such were the issues that were important to Friedman. The second Cold War and real and imagined wars on drugs of the early 1980s were left uncommented.

While Friedman had a firm and even radical belief in free-market reforms, he refrained from taking a decisive position on other potentially divisive issues. This tactic helped Friedman to create a diverse following that included people who, despite their fascination with Friedman's philosophy, had very little else in common.