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Online screening and feedback to increase help-seeking formental health problems: population-based randomised controlledtrial

Published online by Cambridge University Press:  02 January 2018

Philip J. Batterham*
Affiliation:
National Institute for Mental Health Research, Research School of Population Health, The Australian National University, Canberra, Australia
Alison L. Calear
Affiliation:
NHMRC Centre of Research Excellence in Mental Health and Substance Use, University of New South Wales, Sydney, Australia
Matthew Sunderland
Affiliation:
National Institute for Mental Health Research, Research School of Population Health, The Australian National University, Canberra, Australia
Natacha Carragher
Affiliation:
National Institute for Mental Health Research, Research School of Population Health, The Australian National University, Canberra, Australia
Jacqueline L. Brewer
Affiliation:
National Institute for Mental Health Research, Research School of Population Health, The Australian National University, Canberra, Australia
*
Philip J. Batterham, National Institute for Mental HealthResearch, Research School of Population Health, 63 Eggleston Road, TheAustralian National University, Acton ACT 2601, Canberra, Australia. Email: philip.batterham@ahu.edu.au
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Abstract

Background

Community-based screening for mental health problems may increase service use through feedback to individuals about their severity of symptoms and provision of contacts for appropriate services.

Aims

The effect of symptom feedback on service use was assessed. Secondary outcomes included symptom change and study attrition.

Method

Using online recruitment, 2773 participants completed a comprehensive survey including screening for depression (n=1366) or social anxiety (n=1407). Across these two versions, approximately half (n=1342) of the participants were then randomly allocated to receive tailored feedback. Participants were reassessed after 3 months (Australian New Zealand Clinical Trials Registry ANZCTR12614000324617).

Results

A negative effect of providing social anxiety feedback to individuals was observed, with significant reductions in professional service use. Greater attrition and lower intentions to seek help were also observed after feedback.

Conclusions

Online mental health screening with feedback is not effective for promoting professional service use. Alternative models of online screening require further investigation.

Information

Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an open access article distributed under the terms of the Creative Commons Non-Commercial, No Derivatives (CC BY-NC-ND) licence (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Copyright
Copyright © The Royal College of Psychiatrists 2016
Figure 0

Fig. 1 CONSORT diagram showing flow of participants in the trial

Figure 1

Table 1 Binary logistic regression model examining factors associated with the completion of the follow-up assessment at 3 months

Figure 2

Fig. 2 Effect of feedback on service use in the social anxiety intervention

Figure 3

Table 2 Interaction effects between time (pre/post) and intervention condition (feedback/control) from linear and binary mixed effects models for the total sample and subgroupsa

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