Hostname: page-component-76d6cb85b7-s74w7 Total loading time: 0 Render date: 2026-07-16T14:19:42.655Z Has data issue: false hasContentIssue false

Intervening to prevent suicide at railway locations: findings from a qualitative study with front-line staff and rail commuters

Published online by Cambridge University Press:  09 March 2022

Dafni Katsampa
Affiliation:
Department of Psychology, Middlesex University, UK
Jay-Marie Mackenzie*
Affiliation:
Department of Psychology, Westminster University, UK
Ioana Crivatu
Affiliation:
Department of Psychology, University of Suffolk, UK
Lisa Marzano
Affiliation:
Department of Psychology, Middlesex University, UK
*
Correspondence: Jay-Marie Mackenzie. Email: j.c.mackenzie@westminster.ac.uk
Rights & Permissions [Opens in a new window]

Abstract

Background

For every suicide on the British railway network, at least six potential attempts are interrupted by front-line staff or rail commuters. However, the factors that maximise or hinder the likelihood and effectiveness of such interventions are poorly understood.

Aims

The aim of the current study was to shed light on the experience of intervening to prevent a suicide at a railway location, including how and why people intervene, and their feelings and reflections in the aftermath.

Method

In-depth interviews were carried out with rail commuters (n = 11) and front-line railway staff (n = 10) who had intervened to stop a suicide by train. Data were analysed thematically.

Results

Participants had intervened to prevent suicide in several ways, both from afar (e.g. by calling a member of staff) and more directly (verbally or non-verbally), in some cases with no prior training or experience in suicide prevention, and often as a ‘quick, gut reaction’ given the limited time to intervene. In more ‘reasoned’ interventions, poor confidence and concerns around safety were the greatest barriers to action. Although often privy to their final outcome, most participants reflected positively on their intervention/s, stressing the importance of training and teamwork, as well as small talk and non-judgemental listening.

Conclusions

Suicides in railway environments can present bystanders with little time to intervene. Potential interveners should therefore be resourced as best as possible through clear infrastructure help/emergency points, visibility of station staff and training for gatekeepers.

Information

Type
Papers
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © The Author(s), 2022. Published by Cambridge University Press on behalf of the Royal College of Psychiatrists
Figure 0

Table 1 Main interview themes and subthemes

Supplementary material: File

Katsampa et al. supplementary material

Katsampa et al. supplementary material

Download Katsampa et al. supplementary material(File)
File 20.1 KB
Submit a response

eLetters

No eLetters have been published for this article.