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Ratings meet prices: The dynamic relationship of quality signals

Published online by Cambridge University Press:  08 August 2023

Daniel Kaimann*
Affiliation:
Department of Management, Faculty of Business Administration and Economics, Paderborn University, Paderborn, Germany
Clarissa Laura Maria Spiess Bru
Affiliation:
Department of Management, Faculty of Business Administration and Economics, Paderborn University, Paderborn, Germany
Bernd Frick
Affiliation:
Department of Management, Faculty of Business Administration and Economics, Paderborn University, Paderborn, Germany Department of Sport Economics and Management, Castle Seeburg University, Seekirchen, Austria
*
Corresponding author: Daniel Kaimann, email: Daniel.Kaimann@uni-paderborn.de
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Abstract

The impact of product ratings is significant in the experience goods market, whose intangible products are difficult to evaluate before consumption. Product ratings can reduce information asymmetries because they represent a credible signal of quality and thus positively affect product sales. In this study, we shed light on how professional critics behave by focusing on the influence of product characteristics and former reviews on rating behavior and market prices as additional quality signals in wine markets. Using 13,911 observations from professional wine tastings, we analyze 8,444 worldwide-produced wines and their ratings over 20 years. We find clear evidence to suggest that prices and product ratings are significantly related. Finally, the results suggest that review consistency evolves and determines current ratings.

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Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0), which permits non-commercial re-use, distribution, and reproduction in any medium, provided that no alterations are made and the original article is properly cited. The written permission of Cambridge University Press must be obtained prior to any commercial use and/or adaptation of the article.
Copyright
Copyright © The Author(s), 2023. Published by Cambridge University Press on behalf of American Association of Wine Economists
Figure 0

Table 1. Descriptive statistics

Figure 1

Table 2. Pairwise correlations

Figure 2

Figure 1. Conceptual framework.

Figure 3

Table 3. Regression results

Figure 4

Figure 2. Kernel density estimations of ratings and prices over wine colors.

Figure 5

Figure 3. Moving average rating distribution over the years by wine colors.

Figure 6

Figure 4. Average price distribution over the years by wine colors.