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Managing complexity in smart product systems - the case of nature-based systems

Published online by Cambridge University Press:  27 August 2025

Charlotte Lucinda Markey*
Affiliation:
University of Exeter, United Kingdom
Saeema Ahmed-Kristensen
Affiliation:
University of Exeter, United Kingdom

Abstract:

Climate change and rapid urbanisation constitute wicked problems to which the design community must respond. This paper focuses on hybrid smart Nature Based Solutions (NBS) which combine digital, engineered and natural components. Based on case studies and interviews, this paper presents a model to enable manufacturing organisations to navigate the complexities of designing and commercialising such complex systems, focusing on the inter-organisational partnerships required and mitigation techniques to address complexities throughout the project lifecycle. This work challenges existing concepts of hybrid, complex systems to account for NBS and their unique complexities. We argue that smart Nature Based System is a more apt way to conceptualise these solutions which incorporate digital twin, A.I and weather data to deliver urban resilience and sustainability.

Information

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
© The Author(s) 2025
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Figure 1. Smart roof system

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Table 1. Case studies

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Figure 2. Permavoid with passive irrigation

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Table 2. Stakeholder and interviewee numbers

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Table 3. Coding scheme

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Table 4. Identified complexities

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Table 5. Response overview - perceived value

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Table 6. Complexity mitigation table

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Table 7. Sample responses and frequency

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Figure 3. Smart nature-based system model

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Figure 4. Taxonomy of smart nature-based systems