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Toward community answer selection by jointly static and dynamic user expertise modeling

Published online by Cambridge University Press:  01 March 2021

Yuchao Liu
Affiliation:
Shandong University, Jinan, China
Meng Liu
Affiliation:
Shandong Jianzhu University, Jinan, China
Jianhua Yin*
Affiliation:
Shandong University, Jinan, China
*
Corresponding author: J. Yin Email: jhyin@sdu.edu.cn

Abstract

Answer selection, ranking high-quality answers first, is a significant problem for the community question answering sites. Existing approaches usually consider it as a text matching task, and then calculate the quality of answers via their semantic relevance to the given question. However, they thoroughly ignore the influence of other multiple factors in the community, such as the user expertise. In this paper, we propose an answer selection model based on the user expertise modeling, which simultaneously considers the social influence and the personal interest that affect the user expertise from different views. Specifically, we propose an inductive strategy to aggregate the social influence of neighbors. Besides, we introduce the explicit topic interest of users and capture the context-based personal interest by weighing the activation of each topic. Moreover, we construct two real-world datasets containing rich user information. Extensive experiments on two datasets demonstrate that our model outperforms several state-of-the-art models.

Information

Type
Original Paper
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © The Author(s), 2021. Published by Cambridge University Press
Figure 0

Fig. 1. Illustration of (a) static social influence and (b) dynamic personal interest.

Figure 1

Fig. 2. Overview of our proposed SCAD model. It encodes the user expertise by jointly considering the dynamic personal interest and the static social influence. The aggregation process of the social influence takes $K=2$ as an example.

Figure 2

Table 1. Statistics of two datasets (Train/Val/Test)

Figure 3

Table 2. Performance comparison on Zhihu-L

Figure 4

Table 3. Performance comparison on Zhihu-S

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Table 4. Performance comparison among the variants of our proposed model on Zhihu-L

Figure 6

Table 5. Performance comparison among the variants of our proposed model on Zhihu-S

Figure 7

Fig. 3. (a) P@1. (b) MRR. (c) nDCG. The influence of aggregate steps $K$. The blue is the results of Zhihu-L and the orange is the results of Zhihu-S.

Figure 8

Fig. 4. Statistics of users based on different number of explicit interested topics on Zhihu-L.

Figure 9

Fig. 5. (a) P@1. (b) MRR. (c) nDCG. The influence of the truncation number of explicit interested topics.

Figure 10

Fig. 6. (a) and (b) An example of topic attention weights in different contexts. The text content in the example is translated from Chinese.

Figure 11

Fig. 7. (a) AMRNL. (b) SCAD. The answer ranking results calculated by the AMRNL and the proposed SCAD. The text content in the example is translated from Chinese.