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A procedural framework for fostering team mental model sharedness through co-design approaches in information visualization projects

Published online by Cambridge University Press:  24 June 2026

Otávio Burin*
Affiliation:
Faculty of Architecture, Urbanism, and Design, Universidade de São Paulo, Brazil
André Leme Fleury
Affiliation:
Production Engineering – Polytechnic School, Universidade de Sao Paulo, Brazil
Marly Monteiro de Carvalho
Affiliation:
Production Engineering – Polytechnic School, Universidade de Sao Paulo, Brazil
*
Corresponding author Otávio Burin otavioburin@alumni.usp.br
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Abstract

This study investigates how structured co-design approaches foster team mental models (TMMs) sharedness in interdisciplinary design teams engaged in information visualization projects. Interdisciplinary collaboration faces challenges including communication barriers, diverse domains and complex informational environments that hinder shared understanding and cohesion. Drawing from literature on team mental models, team cognition and co-design practices, the study formulates four research questions related to specific interventions, integrative activities, evocative artifacts, framing guides and guided reflexivity. An exploratory mixed-methods approach involved two design teams through brainsketching workshops, with one experiencing structured co-design interventions and an unfacilitated group without interventions. Data analysis integrated qualitative verbal protocol coding with quantitative transition matrices to capture sequential interaction patterns. Chi-square analysis revealed distinct behavioral patterns, with the intervention group exhibiting richer communicative sequences. Findings reveal that integrative activities enhanced early team integration and supported divergent thinking. Evocative artifacts facilitated semantic alignment and novel idea development, while framing guides helped establish adaptive decision-making. Guided reflexivity encouraged procedural strategies around complex problem spaces. The unfacilitated group experienced difficulties, particularly in task framing and reflection processes. This research contributes a procedural framework mapping verbal activity types to team cognition stages, offering approaches for fostering TMMs in interdisciplinary design contexts.

Information

Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2026. Published by Cambridge University Press
Figure 0

Figure 1. Theoretical framework.Figure 1. long description.

Figure 1

Figure 2. Research workflow of the data collection, processing and analysis process.Figure 2. long description.

Figure 2

Table 1. Team compositionTable 1. long description.

Figure 3

Table 2. Synthesis of the brainsketching workshopTable 2. long description.

Figure 4

Table 3. Synthesis of how each intervention was operationalized within the facilitated group (G1) during the brainsketching workshopTable 3. long description.

Figure 5

Table 4. Categorization system for verbal activities (explicit coordination) in design teamsTable 4. long description.

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Figure 3. Data analysis triangulation.

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Figure 4. Sample of the first one hundred excerpts (n = 100) from each group. The beeswarm plot on the left represents codes from the facilitated group, and the plot on the right represents the unfacilitated group.Figure 4. long description.

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Table 5. Frequencies of subcategories of the task, process and team cohesionTable 5. long description.

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Table 6. Facilitated group deviations from uniform baseline (percentage points)Table 6. long description.

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Table 7. Unfacilitated group deviations from uniform baseline (percentage points)Table 7. long description.

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Figure 5. Records of rejections (RJ) and the three preceding codes before each rejection within the facilitated group’s dialogical process. To facilitate readability, the visualization was divided into two parts.Figure 5. long description.

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Table 8. Excerpt 1 – Facilitated groupTable 8. long description.

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Table 9. Excerpt 2 – Unfacilitated groupTable 9. long description.

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Table 10. Excerpt 3 – Unfacilitated groupTable 10. long description.

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Figure 6. Sequence of codes derived from team statements following the moment when the facilitated group effectively used the design reference sheets.Figure 6. long description.

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Table 11. Excerpt 4 – Facilitated groupTable 11. long description.

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Table 12. Excerpt 5 – Unfacilitated groupTable 12. long description.

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Figure 7. Sequence of codes derived from team statements following the moment when the unfacilitated group used a smartphone to search for a specific format of infovis.Figure 7. long description.

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Table 13. Excerpt 6 – Facilitated group.Table 13. long description.

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Figure 8. Reproduction of the facilitated group’s annotations on the framing guide sheets. The translation follows: (1) relation between the (indicators of the) Northeast Region and Brazil; (2) relationship between all the states (ranking); and (3) relation of the years.

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Figure 9. Sequence of codes mapped after the facilitated group began using the framing guides.Figure 9. long description.

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Table 14. Excerpt 7 – Unfacilitated groupTable 14. long description.

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Figure 10. Sequence of codes following participant G2A from the unfacilitated group, who prompted the team regarding the selection of design guidelines.Figure 10. long description.

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Table 15. Excerpt 8 – Facilitated groupTable 15. long description.

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Figure 11. Sequence of code following the first instance of guided reflexivity implementation in the facilitated group.Figure 11. long description.

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Table 16. Excerpt 9 – Facilitated groupTable 16. long description.

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Figure 12. Sequence of codes following the second instance of guided reflexivity implementation in the facilitated group.Figure 12. long description.

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Table 17. Excerpt 10 – Unfacilitated groupTable 17. long description.

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Figure 13. Sequence of codes following the key moment when the designer G2B from the unfacilitated group, spontaneously reflected on the team’s design proposals at timestamp 01:29:02.Figure 13. long description.

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Figure 14. Procedural framework for fostering the sharedness of TMMs.Figure 14. long description.

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Figure B1. Schematic illustration of the camera’s positioning relative to the table and its capture angle.

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Table C1. Profile 1Table C1. long description.

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Table C2. Profile 2Table C2. long description.

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Table C3. Table C3. long description.

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Table C4. Table C4. long description.

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Table C5. Table C5. long description.

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Table C6. Table C6. long description.

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Figure D1. The figures show two infovis sketches from the facilitated group. The sketch on the left proposes a visualization of the ranking of the overall IDHM indicator for the Northeast region of Brazil in comparison to the national ranking.Figure D1. long description.

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Figure D2. This figure represents the facilitated group’s proposal to visualize the IDHM Education index by comparing its variation across two different decades, 1990 and 2010.Figure D2. long description.

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Figure D3. The image presents the team’s proposed visualization of the schooling and school attendance subindices.Figure D3. long description.

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Figure D4. The unfacilitated team’s proposals for visualizing the education indicators and the variation over the decades.Figure D4. long description.

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Table E1. Table E1. long description.

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Table E2. Table E2. long description.

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Table E3. Table E3. long description.

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Table E4. Table E4. long description.