Regulation
Published online by Cambridge University Press: 06 August 2025
This chapter focuses on the second bridge between economic and social values in contract law, examining the role played by regulation in bringing together these values. The discussion questions the effectiveness of regulatory responses to business to consumer (B2C) relations in English consumer contract law, in protecting people not just as economic actors, but also as citizens, and in safeguarding values such as autonomy and human dignity. The analysis focuses on the regulation of unfair contract terms, unfair commercial practices, implied terms in contracts for the provision of goods, services and digital content, and on information and cancellation rights in business to consumer (B2C) contracts. This chapter also examines the concept of consumer vulnerability in trader– consumer relations.
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