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13 - Affect and Workplace Judgment and Decision-Making

from Part II - Workplace Affect and Individual Worker Outcomes

Published online by Cambridge University Press:  25 June 2020

Liu-Qin Yang
Affiliation:
Portland State University
Russell Cropanzano
Affiliation:
University of Colorado
Catherine S. Daus
Affiliation:
Southern Illinois University Edwardsville
Vicente Martínez-Tur
Affiliation:
Universitat de València, Spain
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Summary

Judgment and decision-making (JDM) are ubiquitous within organizations. Leaders initiate critical judgments and decisions about organizational strategy and operating procedures. Continuous judgments and decisions are generated relating to the recruitment, selection, performance management, and departure of organizational talent. Every employee makes judgments and decisions on career directions, task acceptance, resource use, and time allocations across both work and non-work tasks. Employees generate frequent high-stakes judgments and decisions in courtrooms, as well as split-second decisions in emergency rooms and cockpits. It is hard to imagine workplace decisions and judgments such as these occurring without affective processes being involved.

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