As the ‘most recognised face of British trade unionism’, Crow was subject to more media iage and hostile scrutiny than any other union leader. This provides not only an opportunity to contrast the public portrayal with the more complex reality behind the headlines but also to examine the veracity of the media’s own perceptions and those of others about the RMT. This chapter begins by looking at his media portrayal before considering some of the popular myths about him. This is followed by a comparison with Knapp and examining the interplay of leadership, democracy, effectiveness and identity.