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14 - Organizational Psychology

Published online by Cambridge University Press:  18 December 2013

Kevin J. Dooley
Affiliation:
Arizona State University
Stephen J. Guastello
Affiliation:
Marquette University, Wisconsin
Matthijs Koopmans
Affiliation:
Academy for Educational Development, New York
David Pincus
Affiliation:
Chapman University, California
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Summary

Introduction

It has been almost 100 years since Frederick Taylor introduced his concept of scientific management (Taylor, 1911). Taylor's work was significant in three important ways. First, it recognized business organizations as specialized social entities that were different from other social and economic structures and therefore worthy of study and a specialized science. Second, by conceptualizing organizations as mechanistic in nature, his work provided the foundational assumptions for the majority of organization psychology theory developed during the 20th century – the organization as a rational, deterministic, teleological system. Organizations were to be understood by their goals and their strategy for getting there, by their components (human and physical resources) and how they fit together (organizational structure), and how individuals outside of the machine (managers) made decisions and “managed” others to achieve their strategic goals. Third, Taylor opened the door for the continued appropriation of the physical sciences into the domain of organizational science.

Despite its dominance, Taylor's view of a centrally controlled, mechanistic, rational organization has been challenged since its inception. Humanism in its various forms has always had a strong contingency of support (Dingley & Durkhelm, 1997), and more recently organizations have been conceptualized as political (Morgan, 1986), organic (Burns & Stalker, 1961), postmodern (Boje, 2001), and even anarchic (Cohen, March, & Olsen, 1972). With the emergence of complexity science, however, we have an opportunity to bring together these disparate “modern” views of organizations.

Type
Chapter
Information
Chaos and Complexity in Psychology
The Theory of Nonlinear Dynamical Systems
, pp. 434 - 451
Publisher: Cambridge University Press
Print publication year: 2008

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