Are rural residents more likely to volunteer than those living in urban places? Although early sociological theory posited that rural residents were more likely to experience social bonds connecting them to their community, increasing their odds of volunteer engagement, empirical support is limited. Drawing upon the full population of rural and urban respondents to the United States Census Bureau’s current population survey volunteering supplement (2002–2015), we found that rural respondents are more likely to report volunteering compared to urban respondents, although these differences are decreasing over time. Moreover, we found that propensities for rural and urban volunteerism vary based on differences in both individual and place-based characteristics; further, the size of these effects differs across rural and urban places. These findings have important implications for theory and empirical analysis.

Although there is substantial literature demonstrating evidence of a positive association between volunteerism and well-being, this relationship is under-explored among specific types of volunteerism, including in child welfare roles. This cross-sectional quantitative study used a sample of 302 volunteers in the role of “Host Families” from Safe Families for Children to explore whether six dimensions of well-being are associated with volunteering in child welfare or any specific type of motivation. Results demonstrate mixed evidence of significant associations between volunteering, well-being, and motivation. However, the results show there is no apparent decrease in the well-being of the child welfare volunteers. Rather, they are healthy, happy, and satisfied with life despite the cultural belief that child welfare work is distressing. Additionally, this study offers reliable options for operationalizing well-being and motivation. This may promote improved opportunities for accurate comparisons between future studies investigating volunteerism.

Employee commitment to an organisation is accepted as an important concept in organisation psychology. Yet commitment to a project on which an employee might be working is largely unknown. Additional complications arise when the project makes use of volunteers who donate their time for reasons other than pecuniary reward. The relationships between volunteers, organisations and projects represent a gap in the field of organisational commitment knowledge. This paper identifies from literature the values that inform and influence volunteer commitment levels. Known antecedents of commitment are developed to present a model which encapsulates the variables that should be recognised as influencing volunteer commitment levels within a project context. The paper proposes a conceptual model of volunteer commitment to a project using three categories of commitment: emotional, purposeful and contextual, and concludes that the next phase of the study will test this model and develop a tool that will enable the measurement of volunteer commitment in a project context.

The recruitment and retention of voluntary referees is challenging for nonprofit sport organizations. This study examines the trickle-down effect of role models on the retention of already active referees and the recruitment of new referees in German football (soccer). Secondary panel data on the number of referees and role models (i.e., referees promoted to the status of a Bundesliga or FIFA referee) were collected for the 21 regional football associations. The regression results show that the presence of role models has a statistically significant and positive effect on the number of existing referees. The number of new referees is positively affected by referees who were promoted to the status of a first Bundesliga referee, but not by those promoted to the status of a FIFA referee. The findings suggest that nonprofit sport organizations should capitalize on the effect of role models to a greater extent.

This paper juxtaposes the expectations of event managers and sports event volunteers in a case study organisation. These are understood within the theoretical framework of the psychological contract. Results show the distinctive contribution volunteers can make to events but also the distinctive challenges they present to event managers. For event managers, volunteers bring: enthusiasm, a good relationship and empathy with the public, and they provide a cheaper labour force. But a major concern is ensuring their reliability. For volunteers, important expectations include: flexibility of engagement, the quality of personal relationships, recognition for their contribution, and a clear communication of what they are expected to do. The juxtaposition of event manager and volunteer perspectives illustrates the need for a different approach to managing volunteers in comparison to paid employees. This reflects both volunteers’ expectations and the recognition that they have greater autonomy; not being tied to a contract by financial rewards or a related career progression. More generally the results illustrate the use of the theoretical framework provided by the psychological contract but that in using this it is valuable to compare the perspectives of managers and volunteers, using a qualitative approach to understand this social relationship.

The objective of this study is to develop and test a conceptual model exploring the structural relationship between significant values and variables in volunteer management and corporate sponsorship in order to seek a potential link for corporate engagement in the support of volunteers for the development of volunteer management and retention strategies. We collected data from a sample of 470 volunteers who participated in the 28th Southeast Asian Games held in Singapore in 2015. We conducted a structural equation modeling to test the hypotheses of the conceptual model. The results show that person-task and person-organization fit enhance both volunteer retention and application value of employer branding through the serial mediation effect of empowerment and social capital. The findings imply that providing volunteers with opportunities for social capital experiences (e.g., trusty networks, social development, and cooperation; developing new relationships) can be efficient to ensure the sustainable volunteer management.

This study aimed to measure the sociodemographic, economic, physical, psychological, and social characteristics of volunteers and the salient factors of their motivations for voluntary participation. The study employed a cross-sectional design and convenience sampling. Data were collected from 1046 volunteers working in eight non-governmental organizations in the field of child welfare. Specifically, a scale with ten factors of volunteer motivation was used to predict volunteer motivation within structural equation modeling. Questions were also asked to understand the relationship between volunteers' sociodemographic, economic, physical, psychological, and social characteristics and volunteering. The results show that the primary factors of recognition, reactivity, and understanding have the most significant positive effects on volunteer motivation, while social interaction has the least significant effect. Additionally, the diverse characteristics of volunteers were found to be an important source of motivation for them to volunteer. In conclusion, this research extends the existing literature and shed light on the main motivational processes that shape volunteering participation, considering the different characteristics of volunteers. Thus, understanding motivational factors can help to increase volunteer participation in Turkey.

Housing co-operatives host miniature versions of civil society. They vitalize a social system that is shaped by formal regulations, economic functions and a population of private housing units. The study examines factors that influence a person’s willingness to volunteer in civic society using a multilevel analysis based on survey data from 32 co-operatives and 1263 members. To do so, the social exchange theory is extended to include the member value approach, which connects social engagement with the fulfillment of a range of needs, thus going beyond a narrow economic cost–benefit analysis. Study results show that volunteer engagement largely depends on the degree to which members can expect to experience their own achievement. This finding provides an explanation for significant differences in the engagement levels beyond factors that have already been determined (age, level of education). On an organizational level, the study reveals that the age of an organization influences volunteer engagement, but that the size and the degree of professionalization do not have an effect on it.

Non-market economy including volunteer work is often ignored in estimations of the shadow economy because no money changes hands. Whilst volunteers stricto sensu are not paid for their activities, a tendency is noted that legal frameworks do allow for reimbursement for actual expenses incurred. However, if the latter receive reimbursements beyond the scope of regulations and labour law this can also be regarded as undeclared work. In this article, the size and motives of this type of undeclared work in non-profit sports clubs in Flanders (Belgium) are explored. As this kind of informal work, by its nature, is difficult to measure, a mixed method approach was used. The results show that at least 10% of volunteers can be considered as undeclared workers. The tax and social security contribution burdens are considered as the main causes for this undeclared work. It is argued that a new employment status for paid volunteers in sports is necessary to guarantee the provision of qualitative sports services.

This paper considers the ways in which research into the psychological contract of volunteers have been constrained by the direct transfer of measures from the study of employees, and more generally by the assumptions in the dominant psychological contract discourse. After examining these assumptions the paper proposes a revised research agenda, open to the possibility that the psychological contract of volunteers is affected by expectations arising from socio-cultural influences beyond the volunteer/manager relationships, and in particular, from the expectations of relative freedom in volunteering and from subjective perceptions of volunteering as (variously) serious leisure, unpaid work, or activism. Understanding the contract as socially constructed reveals the need to juxtapose the expectations of managers and volunteers in order to understand the contract as a social relationship.

Despite the benefits of volunteering to the individual, organization and community, the retention of volunteers within volunteer and not-for-profit organizations remains a significant challenge. Examining the motivations of individuals who have ceased their engagement in a volunteer organization may provide insights to improve retention rates. The perceptions of 64 volunteers formerly involved in an international volunteer organization were examined through community telephone interviews and online surveys. Results show that while volunteers valued their participation in the volunteer organization, their decision to cease engagement in the organization was driven by five major themes: ‘Work overload and burnout,’ ‘Lack of autonomy and voice,’ ‘Alienation and cliques,’ ‘Disconnect between volunteer and organization’ and ‘Lack of faith in leadership.’ Strategies to improve and refine organizational practice and culture may contribute to a strengthened membership and retention.

Volunteers are a critical operational resource for not-for-profit organisations in the health and welfare sector. However, trends towards episodic volunteering may be a source of disruption. This study examined contemporary management beliefs and practices about episodic volunteers in the sector. A cross-sectional online survey with 186 managers and coordinators of episodic volunteers across North America and the Asia Pacific examined organisational values and beliefs about volunteers; perceived benefits and challenges of working with episodic volunteers; volunteering management. Episodic volunteers were highly beneficial to organisational profile, mission, service profile, and cost savings. Challenges include matching recruitment to workplace and skill needs; lack of paid staff to supervise and train volunteers and inadequate administrative support. There is a disjunct between the perceived value provided to the not-for-profit sector by episodic volunteers and the extent to which episodic volunteering is supported through organisational training and management practices.

Technology is rapidly changing the world of philanthropy, providing organizations with new ways to raise funds and engage donors. One promising new development is the use of cause-related games to mobilize potential donors. Although gamification has long been used in fundraising, its effectiveness, especially for games that have philanthropic components but are not directly related to fundraising, calls for empirical examination. In this paper, we report findings from a study conducted in China. Using online snowball sampling, we recruited 1618 participants (effective sample size of 1586, comprising 41% males and 59% females). The results revealed that participation in cause-related games is significantly associated with an individual’s willingness to donate, and past donation and volunteer experiences moderate this relationship. These findings shed light on the potential mechanism through which cause-related games can influence potential donors, which has significant implications for theory and practice.

Increasingly studies on volunteer motivation are exploring the process stages of volunteerism with particular attention to recruitment and retention. Volunteer experience and its dynamic association to satisfaction, however, remain underexamined, particularly in faith-based contexts. This study uses a functional approach to explore the applicability of the Volunteer Functions Inventory (Clary et al. in J Personal Soc Psychol, 74(6):1516–1530, 1998) to a sample of volunteers in an Australian faith-based organization. Factor analysis was supportive of a four-factor solution with the elimination of the Protective function and the emergence of a new function, Enrichment. The validity of a new structure, the Faith-Based Volunteer Motivation Scale, is tested against levels of volunteer satisfaction for this sample. Results concur with Clary et al.’s correlation between high-level motive fulfilment and degrees of satisfaction.

We examine the impact of volunteering and charitable donations on subjective wellbeing. We further consider if the model of the volunteering work (formal vs. informal) and the geographical location of the charity organisation (local vs. international) people donate to has any impact on subjective wellbeing. Using UK’s Community Life Survey data, we find that volunteering and engagement in charity are positively associated with subjective wellbeing, measured by individual life satisfaction. We show that while there is a positive effect of volunteering and charity on life satisfaction, the level of utility gained depends on the type of charity or volunteering organisation engaged with (i.e. local or international). Specifically, donating to local (neighbourhood) charities as opposed to international/national charities is associated with higher wellbeing. Similarly, engaging in informal volunteering, compared to formal volunteering, is associated with higher wellbeing. To explain our results, we use the construal-level theory of psychological distance, which suggests that people think more concretely of actions and objects that they find spatially and socially close.

For older adults requiring permanent care in nursing homes (or residential aged care facilities), there can be a tendency to feel disconnected from their sense of self. Digital storytelling has the potential to improve relationships and social connectedness, and encourage a sense of self and identity; however, there is little research on the implementation of this practice. A qualitative process evaluation was conducted with a sample of 12 volunteers who delivered a Digital Stories programme. The programme connected volunteers with socially isolated residents of nursing homes with the aim of engaging the residents to reminisce and contribute toward creating a digital story about their lives. The study aimed to understand enablers of and barriers to implementing the programme in nursing homes, from the perspective of volunteers. Thematic analysis resulted in several overarching themes and sub-themes. The enablers of implementation included skills and characteristics of the volunteers (e.g. adaptable to residents’ needs), specific features of the programme (e.g. having a shared goal) and support from the nursing home staff. The barriers to implementation included individual traits of the resident (e.g. low capacity for engagement), limitations associated with the prescribed protocol, and managing perspectives regarding what stories are told. Volunteers also made suggestions for future programme development. Implications for successful future digital storytelling projects include ensuring a manualised approach to the program while allowing for flexibility in delivery, careful recruitment of residents and volunteers, and providing comprehensive training and education to volunteers.

Many companion kittens entering shelters are fostered by volunteer community members during the sensitive period for socialisation (~2 to 9 weeks of age) when early experiences are critical to behavioural development. Using a mixed-method survey, we explored current fostering practices relevant to kitten behavioural development and welfare. Foster caretaker participants (n = 487) described their fostering practices and reported providing kittens with a majority of recommended socialisation experiences, such as handling and exposure to various toys and exploratory items. In open-ended text responses, foster caretakers described how they adapted socialisation practices for fearful kittens and the supports and challenges they perceived to impact their ability to properly socialise kittens. Some non-recommended techniques (e.g. flooding) were reported for socialising fearful kittens, with a decreased odds of reporting non-recommended techniques for participants with a higher level of agreeableness personality trait and an increased odds of reporting if fostering practices had been impacted by the COVID-19 pandemic. Foster caretakers reported feeling supported through shelter-supplied resources, personal knowledge, external support, and having access to socialisation opportunities; however, faced personal (e.g. time constraints), shelter-specific (e.g. lack of shelter support), and kitten-specific challenges (e.g. kitten illness). This study highlights the perspectives of foster caretakers as related to optimal socialisation, behavioural development, and welfare. To identify opportunities for improvement it is important to investigate the socialisation guidelines provided to foster caretakers, with the ultimate goal of enhancing kitten behavioural development for improved welfare, long-term adoption, and caretaker satisfaction.