Skip to main content Accessibility help
  • Print publication year: 2015
  • Online publication date: August 2015

Capturing and Understanding Dynamics and Processes of the Meeting

from Part III - The Meeting Itself



This chapter offers an overview of the unique contributions of conversation analysis (CA) to research on the science of meetings. We introduce CA as a sociological framework for studying the structures and processes of talk and interaction, showing how this approach enriches our understanding of human activity in meeting interaction. After a sketch of CA theory and method and the ways that basic interactional mechanisms are adapted to meetings, we review CA research on face-to-face meetings, including practices for distributing turns at talk, the interactional constitution of organizational identities, practices for displaying affect and building relationships with team members, and interactional resources for decision making in meetings. Moving into current developments in CA and meetings, we detail one interactional strategy used to manage disagreement during decision-making episodes in scientific peer review meetings. It involves the use of “formulations,” discourse practices in which interactants summarize and paraphrase the prior talk of other participants. We provide initial evidence of the use of formulations in peer review meetings to collaboratively navigate interactional troubles, allowing participants to work toward resolution of conflict, move ahead in the progression of meetings, and to possibly introduce individual biases into meeting deliberations and decision making.

Recommend this book

Email your librarian or administrator to recommend adding this book to your organisation's collection.

The Cambridge Handbook of Meeting Science
  • Online ISBN: 9781107589735
  • Book DOI:
Please enter your name
Please enter a valid email address
Who would you like to send this to *