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  • Cited by 403
  • Print publication year: 2000
  • Online publication date: June 2012

18 - Models of Emotional Intelligence

Summary

COMPETING MODELS OF EMOTIONAL INTELLIGENCE

Studies of emotional intelligence initially appeared in academic articles beginning in the early 1990s. By middecade, the concept had attracted considerable popular attention, and powerful claims were made concerning its importance for predicting success. Emotional intelligence is the set of abilities that accounts for how people's emotional reports vary in their accuracy and how the more accurate understanding of emotion leads to better problem solving in an individual's emotional life. More formally, we define emotional intelligence as the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others (Mayer & Salovey, 1997). As of now, the academic concept has been developed over several theoretical articles (e.g., Mayer & Salovey, 1997; Salovey & Mayer, 1990) and is based on a growing body of relevant research (e.g., Averill & Nunley, 1992; Buck, 1984; Lane, Sechrest, Reidel et al., 1996; Mayer, DiPaolo, & Salovey, 1990; Mayer & Geher, 1996; Mayer & Stevens, 1994; Rosenthal, Hall, DiMatteo, Rogers, & Archer, 1979; Salovey, Mayer, Goldman, Turvey, & Palfai, 1995; see also, Salovey & Sluyter, 1997).

Shortly after the academic work began, a popular book on the subject appeared (Goleman, 1995a). The book covered much of the literature reviewed in the aforementioned articles as well as considerable additional research on emotions and the brain, emotions and social behavior, and school-based programs designed to help children develop emotional and social skills.