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Designing adaptive feedback systems for managing cognitive load in augmented reality

Published online by Cambridge University Press:  26 November 2025

Jiacheng Sun
Affiliation:
Department of Systems Engineering, Stevens Institute of Technology, Hoboken, NJ, USA
Ting Liao*
Affiliation:
Department of Systems Engineering, Stevens Institute of Technology, Hoboken, NJ, USA
*
Corresponding author Ting Liao tliao@stevens.edu
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Abstract

Managing cognitive load is central to designing interactive systems, particularly within augmented reality (AR) environments that impose complex and immersive demands. This study investigates two complementary approaches in parts to managing cognitive load in AR: refining interaction modalities and integrating adaptive physiological feedback. In Part 1, eye-tracking and hand-based modalities are evaluated across tasks of varying difficulty, using skin conductance responses (SCRs) as a proxy for cognitive load. Results show that while hand gestures improved task performance in simple tasks, cognitive load levels are comparable across modalities. In Part 2, an adaptive feedback system based on a signal-derived metric, cumulative SCR (CSCR), is developed to trigger short rest interventions during sustained cognitive load. Statistical analyses illustrate that rest interventions significantly reduced cumulative cognitive load, though their effect on task performance was inconclusive. These findings emphasize the trade-offs between cognitive relief and performance continuity and highlight the potential of physiologically adaptive systems in supporting cognitive-aware interaction design.

Information

Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2025. Published by Cambridge University Press
Figure 0

Figure 1. The lab layout. The layout shows the setup used in the experiment, with designated areas for the HoloLens and participants.

Figure 1

Figure 2. GSR wired electrodes. The sensor consists of two wired electrodes attached to the fingers and collects data at a sampling rate of 10 Hz.

Figure 2

Figure 3. The system overview. This figure illustrates the system architecture, including the HoloLens, GSR sensor, Android device, and local area network.

Figure 3

Figure 4. The experimental process, which includes a training session for participants to practice both eye-gazing and hand-gesture interactions and a testing session of four tasks to evaluate task performance and cognitive load. Each task was followed by a NASA-TLX questionnaire and a relaxation video.

Figure 4

Figure 5. An illustration representing the user’s view during the hand-gesture practice scenario. The user interface displays the cognitive load indicator and timer on the left, with a text prompt providing instructions on the top right. In this scenario, participants practiced selecting the virtual cube using a pinch gesture. Note: In this figure only, the white cube is shown in gray for visibility against the white background.

Figure 5

Figure 6. Interactive methods and task prompts.

Figure 6

Figure 7. The workflow for switching between the AR environment via a HoloLens headset and the activities on the computer. (a) An instruction on the computer screen prompts the participant to return to the AR task area and resume the experiment. (b) An in-headset prompt instructs the participant to return to the computer after completing a task. (c) A partial view of the NASA-TLX questionnaire presented on the computer. (d) The relaxation video shown on the computer between tasks.

Figure 7

Figure 8. When the user tries to go through the lower path, a prompt will pop up to tell the user to try another path (the upper path) due to the width.

Figure 8

Figure 9. The judgment criteria for SCR activities.

Figure 9

Figure 10. Comparison of CSCR and SCR based on one participant’s recorded data.

Figure 10

Figure 11. The two-stage process of an adaptive rest intervention triggered when the cognitive load level reaches “red.” (a) The system first displays an initial prompt, notifying the user that a period of high cognitive load has been detected. (b) The system then transitions to a 15-second rest period with a countdown timer.

Figure 11

Table 1. Overview of metrics used to evaluate task performance and cognitive load