Much of economics is dedicated to studying conflicts of interest. What is less well studied is the question of how to make sense of conflicts of interest involving non-individuals like social institutions or social collectives. However, the latter is very important, too: from the occurrence of institutional corruption to the creation of workplaces with much internal conflict, understanding clashes between the interests of individuals and non-individuals is an important social phenomenon. How, though, can this phenomenon be studied? What, exactly, are the ‘interests’ of social institutions or collectives? To make progress with this, this paper uses recent work in social functionalism to develop a theory of cooperation and conflict involving non-individualist social entities. To make the discussion precise, the paper focuses on principal/agent problems (though it is not restricted to the latter). The paper ends by applying this theory to cases of internal conflicts in social collectives.