Published online by Cambridge University Press: 26 October 2011
As mentioned earlier, 80% of the sales are contributed by 20% of the customers, and the remaining 80% customers contribute to just 20% of any territory's sales. While updating the list of doctors, your team members should identify the 20% customers. The performance of a territory largely depends upon how well your team members can persuade these doctors to generate prescriptions.
Advantages of Meeting VIP Doctors
To ensure continuous achievement of objectives
Once the VIP doctors of any territory start extending their support, the achievement of objectives will never be a problem. These VIP doctors alone will complete 80% of the task.
To cash in on trendsetters
Being the most important doctors of the territory these doctors would have a good reputation not only in the local towns but also in the nearby areas. Once they start prescribing the product/s, the other doctors of these areas too will follow his prescriptions. This will give additional opportunities for business.
To ensure the optimum utilisation of resources
You know already that 80% of sales come from 20% of customers. If this 20% of doctors are given special attention in terms of time, efforts and inputs, it will be reciprocated by an increased support from them.
To ensure continuous support
In case one of your team members is promoted or transferred, till the time a new person is appointed these VIP doctors (if covered regularly in the past) may sustain the sales of the territory at a particular level.
To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.
Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.
Find out more about the Kindle Personal Document Service.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.