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As business historians embrace the narrative turn, they would do well to consider the opportunities provided by oral history. For-profit corporate storytellers offer one approach. The Truth and Reconciliation Commission (TRC) of Canada’s call to action no. 92, however, offers a better one. This article explores the potential impact on business historians of the TRC, using the Petroleum Industry Oral History Project as an example.
This article explores the ways that oral history can help business historians to better understand how employees experience and make sense of their life at the company in relation to a company’s identity. The research is based on two case studies. The first concentrates on Heineken. Specifically, it focuses on the closing of the Heineken brewery in Amsterdam in 1988. The second case was a commissioned project to write a book for the eightieth anniversary of the Amsterdam-based consultancy firm Van de Bunt Adviseurs. This project was concluded in 2016 with a publication that, like the research itself, was inspired by a cultural history approach and thus paid attention to founder narratives, sensemaking, and corporate identity construction. The article shows that oral history can broaden knowledge, especially of how employees experienced life at the company and how they made sense of it while referring to the (changing) company’s identity. Through the oral history method, employees were given a voice that showed how the same events were (differently) experienced. Moreover, the oral histories made the personal impact of abstract developments more concrete, notably issues such as internationalization, mergers and acquisitions, changing workings conditions, scaling up or down, or closure. Stories about the founders and the ample use of the family metaphor, which stood out in both cases, expressed employees’ feelings of being part of a company with a specific identity, as well as a longing for it. The article concludes with several suggestions that should be taken into account when conducting oral history research.
This article reflects on the contribution that oral history can make to business historians by examining the Australian advertising professionals’ experiences of working in Southeast Asia from the 1960s to the 1980s. Interviews with these advertising professionals examined the processes by which they entered the region as well as their experiences of working there. In addition to documenting information and insights that are altogether absent from official records, the interviews offer an opportunity to reflect on broader social, cultural, and economic contexts and the degree to which they impacted on interviewees’ actions. By illustrating the transmission of business cultures through advertising agency networks as well as their impact on global business, this article also demonstrates oral history’s capacity to connect personal experience with business history.
This article analyzes how the public relations of multinational companies was affected by the double impact of decolonization and spread of television during the 1960s. It contributes to recent theoretical conceptualizations of corporate social responsibility by adding the dimension of home country stakeholders and the border-crossing character of corporate responsibility. The analysis deals with the changing media representations in Sweden of Swedish-owned firms in Liberia and South Africa before, during, and after what has been called the “postcolonial moment” (1960–1963). In its wake, Swedish industrialists faced a new policy problem: firms in overseas markets were no longer expected to do only what was legal in the host country but also what was considered right in their home country. The analysis follows the debates concerning this issue of corporate international responsibility throughout the 1960s, and how national business organizations and executives in firms such as the Liberian-American-Swedish Mining Company publicly sought to defend the role of Swedish foreign direct investment in Africa. The business community developed various public relations strategies to engage with its critics, professionalized their media relations, and organized international study tours for unions and politicians.
This study investigated the role employees may play in making themselves targets of supervisor incivility. Drawing from Victim Precipitation Theory, and Conservation of Resources Theory, I hypothesized that engaging in presenteeism will be positively associated with experienced supervisor incivility, and that presentees’ experienced productivity loss will mediate this relationship. Furthermore, I hypothesized that presentees’ self-efficacy and perceived control (personal and condition resources, respectively) will each operate as boundary conditions of the presenteeism–productivity loss relationship such that presentees high in each resource will be less likely to experience supervisor incivility. I found that experienced productivity loss mediates the positive relationship between presenteeism and experienced supervisor incivility. Additionally, self-efficacy was found to moderate the presenteeism–productivity loss relationship; however, the relationship was stronger for low self-efficacy presentees, which increased the likelihood of experiencing supervisor incivility. Perceived control did not moderate the presenteeism–productivity loss relationship. I discuss the study’s implications for theory and practice.
We examine investors’ preference for directors serving on fewer versus more boards (“busy directors”) by measuring market reaction to busy directors’ resignations at the companies that still keep these directors on the board. We find a positive reaction implying a preference for fewer directorships. The reaction is more positive when the need for the director’s services is greater, when the resignation frees up more of the director’s time, and when the director is of higher quality. Furthermore, we find that following their resignation, directors increase their board responsibilities/leadership at firms that still retain them and seek no board appointments elsewhere.
The primary focus of this paper is to offer guidance on the analysis of time streams of effects that a project may have so that they can be discounted appropriately. This requires a framework that identifies the common parameters that need to be assessed, whether conducting cost-effectiveness or benefit-cost analysis. The quantification and conversion of the time streams of different effects into their equivalent health, health care cost or consumption effects avoids embedding multiple arguments in discounting policies. This helps to identify where parameters are likely to differ in particular contexts, what type of evidence would be relevant, what is currently known and how this evidence might be strengthened. The current evidence available to support the assessment of the key parameters is discussed and possible estimates and default assumptions are suggested. Reporting the results in an extensive way is recommended. This makes the assessments required explicit so the impact of alternative assumptions can be explored and analysis updated as better estimates evolve. Some projects will have effects across different countries where some or all of these parameters will differ. Therefore, the net present value of a project will be the sum of the country specific net present values rather than the sum of effects across countries discounted at some common rate.
This article examines the relationship between the global financial crisis and Corporate Social Responsibility reporting of financial services firms. We challenge the view in existing studies that firms, when faced with economic hardship, tend to jettison CSR commitments. Instead, and building on insights regarding the institutional determinants of CSR, we argue that firms are constrained in their ability to abandon CSR by the extent to which they are subject to intense public scrutiny by regulators and the news media. We test this argument in the context of the European sovereign debt crisis drawing on a unique dataset of 170 firms in 15 different countries over a six-year period. Controlling for a battery of alternative explanations and comparing financial service providers to firms operating in other economic sectors, we find considerable evidence supporting our argument. Rather than abandoning CSR during times of economic hardship, financial industry firms ramp up their CSR commitments in order to manage their public image and foster public trust in light of intense public scrutiny.
How do mafias work? How do they recruit people, control members, conduct legal and illegal business, and use violence? Why do they establish such a complex mix of rituals, rules, and codes of conduct? And how do they differ? Why do some mafias commit many more murders than others? This book makes sense of mafias as organizations, via a collative analysis of historical accounts, official data, investigative sources, and interviews. Catino presents a comparative study of seven mafias around the world, from three Italian mafias to the American Cosa Nostra, Japanese Yakuza, Chinese Triads, and Russian mafia. He identifies the organizational architecture that characterizes these criminal groups, and relates different organizational models to the use of violence. Furthermore, he advances a theory on the specific functionality of mafia rules and discusses the major organizational dilemmas that mafias face. This book shows that understanding the organizational logic of mafias is an indispensable step in confronting them.
By
Huasheng Zhu, Associate Professor at the Faculty of Geograpical Science, Beijing Normal University,
Fan Xu, engages in transportation planning and management in Rizhao Transportation Bureau, Shangdong Province, China,
Qingcan He, teacher of geography in Tsinghua University High School, Beijing
More and more developing countries have been directly or indirectly integrated into global production networks. Despite being at the low end of global value chains (GVCs) and exposed to the risk of being replaced by other countries with lower production costs, it is believed that these developing countries are capable of industrial upgradation (Gereffi, 1999, 49–55). For developing countries, the model of upgrading from being an original equipment manufacturer (OEM) to becoming an original brand manufacturer (OBM) is considered to be a practical one (Gereffi, 1999, 55–57; Leonard-Barton, 1995; Hobday, 1995). As far as the four types of economic upgrading (Gereffi, 1999, 2005, 171; Barrientos, Gereffi and Rossi, 2011, 323–24) are concerned, developing countries generally encounter far less difficulty in process and product upgrading than in functional and chain upgrading (Humphrey and Schmitz, 2002, 1023).
However, in other literature on this issue, it is argued that integration into the GVC contributes little to industrial upgrading for developing countries, not only because over-dependence on trade with a couple of multinational companies (MNCs) would hinder the process of upgrading and transformation for a firm in less developed economies, but also because MNCs tend to prevent their suppliers in developing countries from catching up with them (Humphrey and Schmitz, 2002, 1024). Besides the reluctance to undertake the risk of upgrading (Barrientos et al., 2011, 333–34), there are still other difficulties for OEM firms in developing countries seeking to fill the gap between the requirements for being an OEM and an OBM, such as the lack of sales channels, and very limited knowledge spillover from MNCs which occupied the high end of the value chains (Schmitz and Knorringa, 2000). Conversely, companies with successful experiences of upgrading in developing countries are domestic-market oriented or export their products to other less developed economies (Bazan and Navas-Aleman, 2001), by manufacturing cheaper products with inclusive innovation to occupy the subsistence marketplaces and build up their brand value (Weidner, Rosa and Viswanathan, 2009).
This chapter is an attempt to answer the ‘so what?’ question. After all the experience and analyses of global value chains (GVCs), what does it mean for development policy? The chapter starts by first looking at whether GVCs are just the flavour of the year (or the decade?) or they represent a form of firm restructuring that will not go away anytime soon. After summarizing what was pre-GVC development policy, the chapter looks at the benefits for developing countries of entering into GVCs, even at the very lowest level of low-value labour-intensive production.
Having established the rationale for and benefits from being in a GVC, the chapter then looks at the first steps of upgrading in GVCs – of functional upgrading leading to the earning of process rents. Policies to support such functional upgrading are outlined, rejecting the market fundamentalist (or Washington Consensus) approach of letting the market alone hold sway. In the attempt to earn such rents, the obstacles placed by the Prebisch-Singer thesis, applied to GVC upgrading by Raphael Kaplinsky (2005), are discussed; monopsonistic market structures allow lead firms from high income countries to capture the benefits of productivity increases in the supplier firms from developing countries. But it is pointed out that the growth of supplier economies and the growing market itself are factors that mitigate the dissipation of rents that would otherwise hold sway.
This is followed by discussion of GVC-specific industrial policy, based on vertically specialized industrialization (Milberg and Winker 2013) or concentration on GVC segments rather than entire sectors or products, the development of capabilities in adjoining tasks, reverse engineering and the reorganization of labour as important in moving firms from just earning competitive profits to securing some rents, and for developing countries from low-income to middle-income status.
Having managed catch-up industrialization (Nayyar, 2015), many economies have experienced the well-known ‘middle-income trap’. What policies are needed to overcome the middle-income trap?
By
Dev Nathan, Institute for Human Development, New Delhi, India,
Meenu Tewari, University of North Carolina, Chapel Hill,
Sandip Sarkar, Institute for Human Development, New Delhi, India
This book is in many ways a follow-up to our earlier edited book (Nathan, Tewari and Sarkar, 2016). While that book dealt with labour conditions and labour issues in global value chains (GVCs) in Asia, this book deals with the manner in which upgrading and innovation have taken/can take place in GVCs; once again, with a focus on the Asian experience.
This ‘Introduction’ starts out by listing the various dimensions of a GVC; within this, emphasis is placed on the GVC as embodying a division, albeit a changing division, of knowledge and capabilities across geographies. After this, we define the ways in which firms may or may not strategically interact with GVCs. This is followed by listing the different types of upgrading, commonly discussed in the GVC literature. However, different types of upgrading enable the capture of rents, whether process or product rents, which are discussed in the next section. This passage through different types of rents itself depends on the manner in which knowledge is developed, both within and around value chains.
Thus, this introduction stresses upon a scheme where knowledge (which results in both process and product innovations and their corresponding rents) is crucial to development within and around value chains. There are many analyses of innovation, and in the context of many countries having made it from low-income to middle-income status, there is much discussion of the ‘middle-income trap’. Some books on the challenges of China's current economic development explicitly place it in the context of overcoming the middle-income trap (for example, Woo et al., 2012; David Shambaugh, 2016; Lewin, Kenney and Murmann, 2016).
Through case studies in Asian countries such as China, India, the Philippines, South Korea, and Sri Lanka, with an examination of diverse industries (electronics, telecom equipment, mobile phones, pharmaceuticals, automobiles, and even garments) this book looks at facets of the processes of industrial catch-up (Nayyar, 2013) and life after catch-up in the context of GVCs. How do firms and economies upgrade and innovate and move from being suppliers to becoming headquarter economies (Baldwin, 2016) or, in GVC-terms, how do firms in these economies becoming lead firms?
By
Joonkoo Lee, Assistant Professor in the School of Business at Hanyang University, Seoul,
Sang-Hoon Lee, doctoral student in the School of Labor and Employment Relations at the University of Illinois at Urbana-Champaign,
Gwanho Park, construction supervisor at Korea Land and Housing Corporation, Jinju
South Korea has been known for its successful economic development in the post-World War II world economy. In 1960, the country's gross domestic production (GDP) per capita was just US$156, lower than Ghana's. However, it has rapidly grown since then, reaching $25,977 in 2013. In 1996, South Korea joined the Organisation for Economic Cooperation and Development (OECD) and become only the second Asian member of this rich countries’ club, after Japan. South Korea's economic development was mainly driven by exporting manufacturing goods. The country's exports rose from $122 million in 1960 to $703 billion in 2013, with manufacturing accounting for more than 80 per cent of the exports. It has become one of the ten largest trading economies in the world. The rapid expansion of exports was largely attributable to the constant upgrading of export product composition to higher value-added, more technologically sophisticated products, which coincided with upgrading the country's industry structure to focus on high-tech sectors, such as electronics and information technology (IT). In this regard, South Korea is an example of successful ‘economic upgrading’, defined as moving up to higher value-added activities with improved technology, knowledge and skills (Gereffi, 2005).
In explaining South Korea's economic growth, two opposite explanations have been presented. A market-based perspective highlights export-push strategies, openness to foreign investment and technology transfer as the key factors of the growth (World Bank, 1993). In contrast, state-centred views emphasize the key role of the state's active industrial policy in prodding local firms to upgrade and compete in global markets (Amsden, 1989; Chang, 1993; Evans, 1995). The debate following the economic crisis of the late 1990s centred on the development state was eclipsed by a ‘neoliberal turn’, or its strength was maintained with newly mandated roles (Chu, 2009; Kalinowski, 2008; Pirie, 2008). Missing in these explanations, however, is the role of global–local linkages in economic development (Hamilton and Gereffi, 2009). Economic development and industrial upgrading take place in a global economic context and through the interaction of global and local actors. Furthermore, just focusing on macro-economic settings or the role of the state fails to explain commonalities and differences in the patterns and trajectories of upgrading across different sectors and time periods.