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The art of alliance management is an integral part of the practice of business in the twenty-first century. Collaborations between companies provide synergistic ideas and a combined capability that surpasses what each firm can achieve, individually. This handbook comprehensively encompasses the latest research in the expanding fields of strategic alliances and interfirm collaborations, featuring twenty-eight contributions from leading international experts. It will enable the reader to develop skills in negotiating with a prospective partner firm; write alliance agreements that specify the rights, responsibilities, obligations, restraints and safeguards for each partner; govern and manage the relationship, taking into account behavioural and psychological considerations, as well as the power balance over the life of the alliance; and handle termination or dissolution of the agreement when appropriate. It will be an invaluable resource for graduate students and academic researchers in business management, as well as the consultants, executives and lawyers who negotiate, form, and manage alliances.
We conduct a benefit-cost analysis of a package of early childhood interventions that can improve nutrition outcomes in Haiti. Using the Lives Saved Tool, we expect that this package can prevent approximately 55,000 cases of child stunting, 7,600 low-weight births and 28,000 cases of maternal anemia annually, if coverage reaches 90% of the target population. In addition, we expect these nutrition improvements will avoid 1,830 under-five deaths, 80 maternal deaths and 900,000 episodes of child illness every year. Those who avoid stunting will experience lifetime productivity benefits equivalent to five times gross national income per capita in present value terms, at a 5% discount rate. While previous benefit-cost analyses of this specific package have only estimated the lifetime productivity benefits of avoided stunting, this paper also accounts for reductions in fatal and non-fatal health risks. In the base case scenario, the annualized net benefits of the intervention equal Haitian gourdes 13.4 billion (USD 211 million) and the benefit-cost ratio (BCR) is 5.2. Despite these substantial benefits, the package may not be the most efficient use of a marginal dollar, with alternative interventions to improve human capital yielding BCRs approximately three to four times higher than the base estimate.
The aim of this chapter is to review the major competing theories of the informal economy, namely: modernization theory, which argues that economic underdevelopment and unmodern systems of governance cause large informal economies; neoliberal theory, which asserts that too much government intervention (e.g. high taxes, burdensome regulations and controls) is the cause; and political economy theory, which conversely argues that inadequate state intervention and the lack of protection of workers are the causes. This is followed by a review of institutional theory which asserts that formal institutional failures lead to an asymmetry between formal rules, and informal norms, values and beliefs, resulting in greater prevalence of the informal economy.
Modernization theory
Over the course of the twentieth century, modernization theory was the dominant explanation for large informal economies. In this theory, the informal economy is part of the pre-modern economic system and its presence in economies will reduce as the modern formal economy becomes established (Geertz 1963; Gilbert 1998; Lewis 1959; Packard 2007). As Ray Bromley (2007: xv) explains, the informal economy from this perspective is “unimportant and destined to disappear” with economic development and the modernization of governance. Sometimes referred to as “residue” or “dual economy” theory, the informal economy is portrayed as a leftover from an earlier economic system which is disappearing with economic development and modernization.
This dualistic representation of the economy as composed of discrete formal and informal economies is associated with scholars such as Julius Boeke (1942) in relation to his studies on South-East Asia, and the economist Arthur Lewis (1954). The depiction of the formal and informal economies as dualistic opposites differed to the then dominant neoclassical economic models, although Lewis was in that tradition. At the core of the dualist view was the view that less developed countries had two different sectors. One was capitalist, modern, progressive, dynamic and depicted as capital-intensive. The other, the “subsistence” or “peasant” sector (or in later terminology the “marginal” sector) was pre-capitalist, reliant on family labour, unsophisticated in its production and operations, used low technology and possessed poor productivity.
What is the informal economy? Why is it important to study? And what needs to be known about this sphere? The aim of this opening chapter is to answer these three key questions. In the first section, the various nouns and adjectives used to denote this sphere are reviewed along with the different definitions that have been used. The second section then reviews why it is important to study. To address this, it is necessary to consider the reasons from the perspective of not only informal workers and businesses, but also formal enterprises and workers, consumers as well as governments and societies. This will show that the negative consequences far outweigh any positive implications. The third and final section of this chapter then outlines the structure and argument of the book. At the outset, however, it is necessary to define the type of activity being discussed in this book.
What is the informal economy?
Ever since Keith Hart (1973) first introduced the concept of the “informal economy” in his study of Ghana nearly half a century ago, there has been an ongoing debate about how to define this sphere of economic activity and differentiate it from the formal economy. Indeed, what is here referred to as the “informal economy” has been alternatively denoted using over 45 different adjectives and 10 different nouns. It has been variously called the “black”, “cash-in-hand”, “hidden”, “irregular”, “invisible”, “shadow”, “subterranean”, “undeclared”, “underground”, “unobserved”, “unorganized” or “unregulated” economy, sector, work, employment, activity, sphere or realm, to name but a few.
Casting one’s eyes over these adjectives, it becomes quickly apparent that all describe in various ways what is missing, insufficient or lacking about activity in the informal economy compared with activity in the formal economy (e.g. it is unorganized, unregulated or undeclared). Indeed, this is also a feature of all definitions of the informal economy. Reviewing the different types of definition used, three broad kinds can be identified, namely enterprise-, jobs- and activity-based definitions. Enterprise-based definitions describe what is absent, insufficient or lacking in informal economy enterprises compared with formal enterprises, jobs-based definitions what is absent, insufficient or lacking in informal jobs relative to formal jobs, and activity-based definitions what is absent, insufficient or lacking in informal economic activities compared with formal economic activities.
What types of informal work exist? Who participates in the informal economy? Why do they do so? This chapter seeks answers to these questions regarding the characteristics of the informal economy. To do so, the first section introduces the different types of work in the informal economy, revealing how over recent decades a plethora of heterogeneous forms of work have been recognized to exist in the informal economy. Secondly, and to analyse who engages in the informal economy, the widely-held marginalization thesis is evaluated which holds that it is groups marginalized from the formal labour market who are more likely to participate in the informal economy. Thirdly, the reasons for participation in the informal economy are evaluated. This will analyse whether it is indeed the case that the participation of workers in the informal economy is largely necessity-driven due to their exclusion from the formal economy and alternative means of livelihood, or whether at least some workers participate in the informal economy because they desire to exit the formal economy, perhaps due to the level of public sector bribery and corruption they witness when seeking to work in the formal economy. Having reviewed who supplies informal work and their reasons for doing so, the fourth section then turns to the demand-side and evaluates who purchases goods and services in the informal economy and their motives for doing so. Whether goods and services are purchased in the informal economy solely due to them being cheaper, or whether other reasons for doing so also prevail, will be examined in the context of a case study of the 28 countries of the European Union. Finally, some conclusions will be drawn about the character of the informal economy in terms of what it is, who participates and why they do so.
Types of informal work
During the latter half of the twentieth century until around the 1980s, a widely-held view was that work in the informal economy was low-paid waged employment conducted under “sweatshop-like” exploitative conditions in which legislation on health and safety standards, minimum wages, holiday entitlements, working hours and so on, did not apply.
The aim of this concluding chapter is to synthesize the material from the previous chapters and to draw conclusions about the way forward for measuring, explaining and tackling the informal economy. To do so, the starting point is the set of questions posed at the start of this book. What different theories have been used to explain the informal economy and how have the dominant theoretical explanations changed over time? How can the informal economy be measured and what is its size? What types of informal work exist, who does it and what are their motives for participating in the informal economy? And what policy options are available for tackling the informal economy? What is the current approach being pursued and why, and what alternative policy approaches and measures might be instead used to tackle the informal economy? In this concluding chapter, how these questions have been answered will be reviewed along with fruitful future directions for research on the informal economy.
Defining the informal economy
Reviewing the competing enterprise-, jobs- and activity-based definitions, the informal economy was defined in Chapter 1 as socially legitimate paidwork that is not declared to, hidden from, or unregistered with, the authoritiesfor tax, social security and/or labour law purposes when it should bedeclared. If the activity is illegal in other respects and/or deemed socially illegitimate, then this activity is not considered part of the informal economy but instead part of the criminal economy (e.g. forced labour, selling stolen goods, trafficking illegal drugs) which is both illegal from the viewpoint of formal institutions and illegitimate from the viewpoint of informal institutions. Given the strong consensus amongst scholars about what is the informal economy, and what is not, there is seen to be little need for future research to expend much energy on defining the informal economy.
The only issue that might be considered in this regard is that the above definition of the informal economy adopted in this book gives a little too much emphasis to agency when defining the informal economy.
Those hearing figures regarding the size of the informal economy for the first time, akin to more seasoned scholars, are correct to be deeply sceptical about these estimates of its magnitude. Not only is the informal economy by its very nature a hidden phenomenon and therefore difficult to measure but estimates of its size often vary markedly. For example, estimates of the size of the informal economy in Romania range from 9.5 to 37.8 per cent of GDP, and in Germany from 1.0 to 17.1 per cent (GHK & Fondazione Brodolini 2009). To understand such startlingly different measurements of the size of the informal economy, however, it is necessary to comprehend the various methods being used to measure its magnitude.
In this chapter, therefore, the next section briefly introduces the various measurement methods. These range from indirect methods that seek statistical traces of the informal economy in data collected for other purposes to more direct survey methods. Following this, the third section then reports a study of the variations in the size of the informal economy in the European Union using an indirect measurement method, namely the labour input method (LIM), and then uses these estimates to evaluate the theories discussed in the last chapter by comparing whether there is a significant correlation between cross-national variations in the size of the informal economy using this indirect measurement method and cross-national variations in the structural determinants highlighted to be important in each theorization. This is then followed, in the fourth section, by a reporting of the cross-national variations in the size of the informal economy in developing countries using a direct survey approach, along with whether similar correlations are identified between the size of the informal economy and various structural determinants. The fifth and final section then draws some conclusions about the measurement methods and the validity of the different theorizations discussed in the last chapter that seek to explain the country-level variations in the size of the informal economy.
Methods for measuring the size of the informal economy
Two broad types of method exist for measuring the size of the informal economy: indirect and direct.
Having shown the multifarious forms of informal work, diverse population groups who participate and wide range of motives for participation, we now turn to the issue of tackling the informal economy. To do so, this chapter reviews each of the four possible hypothetical policy goals available to governments: taking no action; eradicating the informal economy; deregulating the formal economy; or formalizing the informal economy. In each case, the disadvantages and advantages of these policy options are reviewed. This will reveal that if no action is taken, the disadvantages far outweigh the advantages. Secondly, if eradicating the informal economy is pursued as the policy goal, the disadvantages again outweigh the advantages, as is also the case when deregulation of the formal economy is pursued. In consequence, this chapter will argue that formalizing the informal economy is the most viable policy goal. Indeed, this is also the conclusion of the supra-national agencies when considering what is to be done about the informal economy (European Commission 2016; ILO 2015; OECD 2016).
Given this goal of formalizing the informal economy, the second section of the chapter reviews the policy measures available for achieving this objective. This will set out two broad sets of policy measures. On the one hand, there are direct policy measures, which seek either to dissuade participation in the informal economy and/or to incentivize and encourage participation in the formal economy. To do so, measures are used that directly increase the costs and reduce the benefits of informality, as well as reduce the costs and increase the benefits of operating in the formal economy. The aim in doing so is to address the formal institutional failing, namely the powerlessness of formal institutions, which results in the greater prevalence of the informal economy. Using these direct policy measures on their own, however, does not tackle the other formal institutional failures and imperfections that produce institutional asymmetry and thus the greater prevalence of the informal economy.
On the other hand, and to address these other formal institutional failures that lead to institutional symmetry and to large informal economies, indirect policy measures can be used.
Investing in global health and development requires making difficult choices about what policies to pursue and what level of resources to devote to different initiatives. Methods of economic evaluation are well established and widely used to quantify and compare the impacts of alternative investments. However, if not well conducted and clearly reported, these evaluations can lead to erroneous conclusions. Differences in analytic methods and assumptions can obscure important differences in impacts. To increase the comparability of these evaluations, improve their quality, and expand their use, this special issue includes a series of papers developed to support reference case guidance for benefit-cost analysis. In this introductory article, we discuss the background and context for this work, summarize the process we are following, describe the overall framework, and introduce the articles that follow.
This study addresses the causal linkage between customer incivility and service quality through the lens of self-determination theory, according to which need satisfaction as a potential mechanism mediates this relationship. Additionally, it examines the moderating role of surface acting in the relationship between customer incivility and need satisfaction. Dyadic questionnaires were collected from restaurant employees and their customers in Taiwan. A total of 190 employees and 645 customers participated in this study. Results found that need satisfaction mediates the negative relationship between customer incivility and service quality. Surface acting moderates the relationship between customer incivility and need satisfaction as well as the mediation effect of customer incivility on service quality through need satisfaction. Specifically, the indirect effect of need satisfaction on the relation between customer incivility and service quality creativity was more significantly negative at a high level of surface acting than the effect at a low level.
We hypothesize that corporate income taxes distort firms’ incentives to innovate by reducing their pledgeable income. Using a differences-in-differences methodology, we document that large corporate income tax cuts boost corporate innovation. We find a similar but opposite effect for tax increases. Most of the change in innovation occurs 2 or more years after the tax change, and there’s no effect before the tax change. Exploring the mechanisms, we show that tax cuts have a stronger impact on innovation for firms with weaker governance, greater financial constraints, fewer tangible assets, smaller patent stock, and a greater degree of tax avoidance.
The history of indigenous peoples from across the globe is marked by constant aggression, persecution and conflict. In these times, they are being obliged to confront the consequences of economic interests in their ancestral lands and natural resources, which often take the form of extractive projects conducted by corporate actors with the permission of governments. These abusive practices have led to a number of social, legal and political disputes, many of which have resulted in violence. All of this reveals that indigenous rights cases cannot be omitted in the study of the interrelation between business, human rights and security, since these three elements are present in many of them. In particular, the case law of the Inter-American Court of Human Rights needs to be closely examined, as it is considered to be the regional system of human rights protection that has played the most prominent role in delimitating indigenous property rights.
Experts from across all industrial-organizational (IO) psychology describe how increasingly rapid technological change has affected the field. In each chapter, authors describe how this has altered the meaning of IO research within a particular subdomain and what steps must be taken to avoid IO research from becoming obsolete. This Handbook presents a forward-looking review of IO psychology's understanding of both workplace technology and how technology is used in IO research methods. Using interdisciplinary perspectives to further this understanding and serving as a focal text from which this research will grow, it tackles three main questions facing the field. First, how has technology affected IO psychological theory and practice to date? Second, given the current trends in both research and practice, could IO psychological theories be rendered obsolete? Third, what are the highest priorities for both research and practice to ensure IO psychology remains appropriately engaged with technology moving forward?
Founded in 1956, the Administrative Staff College of India (ASCI) was established with the objective of professionalizing management in post-colonial India through training, research, and consultancy. It was modeled on the Administrative Staff College at Henley-on-Thames (Henley), in the United Kingdom. Like Henley, ASCI used syndicates for its management training programs. Between 1958 and 1973, ASCI received more than $1.26 million from the Ford Foundation, part of which was used to finance the development and use of the case method in ASCI’s training programs, and later more widely in its research and consultancy. This article traces the ways by which the Ford Foundation––as a dominating institution––stigmatized Henley and ASCI, their institutional practices, and the wider Indian society; and legitimized the case method pioneered at the Harvard Business School. Imbricated in the Cold War’s geo-politics, Ford Foundation’s interventions in Hyderabad should be understood as part of the emergence of the United States as the dominant neo-colonial power, which required the displacement of Britain, its institutions, and their practices as the template for India’s post-colonial management institutions.
Great presenters aren’t born that way. They become great by focusing on their message, the needs of the audience, patterns of organization and the details of presenting. Confident, effective public speaking is not easy, but it’s certainly doable. Everything you need is right here in ‘The Truth about Confident Presenting’.