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Xiaolan Fu, University of Oxford,George Yip, Imperial College Business School,Xuechen Ding, Beijing Technology and Business University,Wei Wei, University of Sussex
This chapter explores the motivations behind Tencent’s creation of social value, examines the various forms and models it has developed, and analyses the key factors that enable its successful implementation. The creation of social value is deeply influenced by Tencent’s values of ‘tech for good’. This core value is emphasised at a strategic level within Tencent’s various departments. Tencent has established a model for creating social value that involves the interactions between technological, product, and business model innovation. Based on these interactions, various business departments are involved in social value creation, which has been integrated into their daily business operations. Tencent has leveraged its platform capabilities to cultivate ecosystems for social value co-creation, which facilitates connections between and collaborations among diverse external stakeholders. In doing so, Tencent has created multifaceted social value across diverse scenarios, such as rural revitalisation, disaster response and relief, and carbon neutrality.
Food banks (FBs) are perceived as important nonprofit actors in tackling both hunger and food waste, yet their organizational model remains questioned in multiple ways. While digitalization and platformization offer new organizational possibilities, proper analyses of such initiatives over food waste recovery remain marginal. This research analyzes how the current drive toward digitalization in the food waste orbit can address some of its organizational shortcomings that appear as related to a deficit in its pragmatic legitimacy. To address this gap, the paper i) identifies the current institutional and organizational pressures that FBs face; ii) analyzes how digital transformation can address some of these limitations; iii) introduces a sample of digital platforms that seek to overcome the identified deficits through processes of digitalization; and, finally, iv) presents a set of insights for upgrading the organizational model of FBs through digitalization. Our contribution invites a reappraisal of legitimation strategies that prioritize pragmatic legitimacy concerns, particularly in a context where FBs—whether by design or default—are likely to remain indispensable institutional actors for the foreseeable future.
While unicorns are often associated with Silicon Valley, new data suggests a shift in this trend. This chapter documents the evolution of the global geography of unicorns. It analyses the development of the number of unicorns in both absolute numbers and relative to population and explores their distribution across industries. The analysis dedicates particular attention to the role of emerging markets’ economies. This is timely, as they have recently taken a more prominent role in the global unicorn landscape. Despite the highly skewed global distribution of unicorns, an increasing number of unicorns are found beyond the traditional hotspots. The chapter develops a research agenda and discusses whether targeting unicorns is sensible policy for emerging economies. We argue that the societal returns from targeting unicorns in emerging economies are highly uncertain.
Global capitalism is being reshaped by two major trends. States have become increasingly interventionist, reshaping their economies in response to crises and geopolitical tensions. Secondly, digital platform giants have emerged from the US and China that concentrate political economic power in private hands. This Element argues that these trends are increasingly symbiotic. Digital platforms are being folded into the spiralling rivalry between the US and China. As states tap into their extraterritorial governance capacities by exerting control over platforms, platform firms leverage state support to pursue and expand their internationalization strategies. Therefore, the US-China rivalry is increasingly being fought at the level of the technology stack, a dynamic the authors call state platform capitalism. The Element examines four fields in which this novel regime of competition is at play: digital currencies, technical standards, cyber security, and smart cities. This title is also available as Open Access on Cambridge Core.
Network industries often exhibit natural monopoly in certain markets. Here, natural monopoly is generally attributed to high sunk and fixed costs paired with low marginal costs. This chapter explains that digital platform markets are prone to concentration not only due to this combination of fixed and marginal costs but also due to self-reinforcing feedback loops that reinforce the dominance of the largest platform operators. Platform monopoly is persistent, entrenched, and the result of structural competition issues. However, even if digital markets exhibit heavily imperfect competition or natural monopoly, competitive pressures persist as there is competition at the ecosystem level. This sets apart digital platform monopoly from non-digital natural monopoly and means that regulating these markets should happen on the basis of different principles.
How do digital platforms affect coordination in the restaurant market? In particular, how do they reshape firms’ positions in the quality space and their dependence on both consumers’ valuations and competitors’ choices? Focusing on the case of a widely used platform for restaurant booking and reviewing, we analyze the dine-in services market in the city of Lille, France. In line with economic sociology’s definition of markets as concrete social spaces, we frame these restaurants as a producer market in which multiple quality conventions coexist. We use sequential mixed methods and data (observations and interviews, web-scraping and business data) to show that platforms rationalize firms’ practice of observing one another as a basis for making decisions on volume and quality. The rise of digital platforms provides producers with devices that amplify their view of competitors, standardize their offerings and support the stability of their business choices over time, conditional on spatial constraints and quality choices.
Given the growing trend of using digital platforms for exporters' internationalization, the management of exporters' online internationalization has become a critical issue. However, academic research in this area remains sparse. Specifically, little is known about when and under what conditions exporters may consider discontinuing the use of a digital platform for exporting, i.e., online de-internationalization. This study develops and tests a theoretical framework for these determinants and the contingencies for exporters' online de-internationalization. Specifically, drawing on the de-internationalization literature, we identify sets of internal and external antecedents of exporters' intention to discontinue the use of digital platforms for exporting. Furthermore, we examine the moderating effect of technological opportunism. Based on a unique sample of Chinese exporters registered on Alibaba.com, the world's largest business-to-business platform, the empirical findings support our proposed determinants of online de-internalization. This article ultimately discusses the theoretical and managerial implications.
The Digital Markets Act (DMA) is a rare bird in competition policy. Indeed, it is a hybrid framework incorporating the institutional setting of a regulatory tool as well as the conduct already targeted by antitrust authorities in proceedings against digital platforms. From a policy perspective, the DMA seeks to prevent some anticompetitive practices. To this end, the EU legislator has construed an intricate set of provisions pursuing different policy goals. After setting out these goals in relation to the proclaimed legal interests protected by the DMA (ie, contestability and fairness), the paper uncovers the policy goals underlying each of the provisions. Relying on the first round of compliance reports issued by gatekeepers in March and October 2024, the analysis aims at providing adequate pathways to measure the DMA’s success, based on the explicit legal interests and implict policy goals fleshed out by the regulation. The paper maps out market scenarios where policymakers can assert that the DMA’s enforcement has been effective.
While the social media and digital platforms started with an objective to enhance social connectivity and information sharing, they also present a significant challenge in content moderation resulting in spreading disinformation. Disinformation Paradox is a phenomenon where an attempt to regulate harmful content online can inadvertently amplifies it. The social media platforms often serve as breeding grounds for disinformation. This chapter discusses the inherent difficulties in moderating content at a large scale, different responses of these platforms and potential solutions.
Platform governance and regulation have been salient political issues in Brazil for years, particularly as part of Congress’ response to democratic threats posed by former President Bolsonaro. The question became even more important after the January 8th attempted insurrection in Brasília, which many blame on social media. This includes the newly installed Lula administration. In a letter read on the February 2023 UNESCO “Internet for Trust” global conference, the President, now in his third (non-consecutive) term in office wrote that the attack on the nation’s seats of power was “the culmination of a campaign, initiated much before, and that used, as ammunition, lies and disinformation,” which “was nurtured, organized, and disseminated through several digital platforms and messaging apps.” The new administration has made platform regulation a policy priority, with regulatory and administrative pushes across the board. Brazil has been a battleground where proposals for platform responsibility have been advanced — and disputed.
Global platforms present novel challenges. They serve as powerful conduits of commerce and global community. Yet their power to influence political and consumer behavior is enormous. Their responsibility for the use of this power – for their content – is statutorily limited by national laws such as Section 230 of the Communications Decency Act in the US. National efforts to demand and guide appropriate content moderation, and to avoid private abuse of this power, is in tension with concern in liberal states to avoid excessive government regulation, especially of speech. Diverse and sometimes contradictory national rules responding to these tensions on a national basis threaten to splinter platforms, and reduce their utility to both wealthy and poor countries. This edited volume sets out to respond to the question whether a global approach can be developed to address these tensions while maintaining or even enhancing the social contribution of platforms.
Drawing on focus groups conducted with musicians based in England, we discuss how musicians with backgrounds in different genres evaluate the effects of a range of music-related digital platforms on musicians and music culture. Alongside criticisms, some of them familiar from recent public debate and academic research, we identify a number of more ambivalent and even positive perspectives on the platformisation of music. We analyse the divided responses of our focus group participants under three main headings: attitudes towards music streaming platforms and record labels; attitudes towards social media and short video platforms, in particular, their use as promotional and branding mechanisms; and attitudes towards the abundance of data available to musicians from these various kinds of digital platforms. In our concluding comments, we consider the possible objection that musicians’ ambivalent and sometimes positive appraisals might represent misguided or mistaken perspectives concerning the effects of platformisation.
Ever since the 1960s, Russophone professional and lay authors have been leaving the printed page and climbing onto other – and, with time, online – platforms, and pairing words with (moving) images with fervour. How should we define their activities? How should we assess their visual and digital experiments? Can a social-media entry in verse by a poet be considered literature? To what extent can the text-oriented tools of traditional literary studies help us unpack GIF-laden online stories? And how do understandings of literature as a highbrow cultural practice help us to understand social-media odes to classics by teenagers? This chapter follows the forms that Russophone literary activities have taken beyond print outlets, paying special attention to digital-writing forms. It surveys literary production across websites, social media, and other digital platforms from the mid−1990s to the early 2020s by authors including Olia Lialina, Roman Leibov, Linor Goralik, Dmitrii Vodennikov, and Galina Rymbu.
This paper presents an analytical mapping of institutional design possibilities for alternative ways for digital platforms to institutionalise property and corporate form. It builds on the institutional imagination catalysed by three vignettes of experimental sharing economy initiatives presented towards the start of the paper, each of which highlights the imbrication and interdependence between economic and social dimensions of the sharing economy. The paper then interrogates the vignettes through three analytical entry points to the institutional design of commons-based sharing economies: platform, care and place. By remapping the vignettes’ practices around these three entry points, the paper shows how they help constitute the incipient formalisation of commons-based approaches to the sharing economy. The prospects for carrying out a redesign of property and corporate forms more generally thereby become more visible, providing a sound foundation for more in-depth empirical and historical work on alternative trajectories of the sharing economy in the future.
It has long been argued that digital textuality fundamentally alters familiar conceptions of literary authorship. Critics such as Jay David Bolter, George Landow, and Mark Poster have articulated a conception whereby the interactive affordances of digital textuality level the playing field between author and reader. Rather than consuming the text passively, readers become “coauthors,” actively creating a unique narrative through their interactions and narrative choices. While these bold prophesies may not have materialized, digital textuality has worked to challenge the model of individual authorship. This chapter looks at two contemporary practices that serve to promote and “normalize” group authorship: fanfiction and social reading. It provides a literary history of collective authorship and analyzes the pressure that fan sites like FanFiction.net and An Archive of Our Own are putting on our conventional means of evaluating literary excellence, notably by challenging conceptions of originality and distinctiveness. It also considers how another facet of digital reading – social reading, as practiced on sites like Goodreads, Facebook, and Twitter – is creating new feedback loops between authors and readers, facilitating the development of new “interpretive communities,” and working to undermine the centrality of the solitary genius and the solitary reader to literary production and reception.
Given the aggressive marketing of foods and beverages to teenagers on digital platforms, and the paucity of research documenting teen engagement with food marketing and its persuasive content, the objective of this study is to examine what teenagers see as teen-targeted food marketing on four popular digital platforms and to provide insight into the persuasive power of that marketing.
Design:
This is an exploratory, participatory research study, in which teenagers used a special mobile app to capture all teen-targeted food and beverage marketing they saw on digital media for 7 d. For each ad, participants identified the brand, product and specific appeals that made it teen-targeted, as well as the platform on which it was found.
Setting:
Online (digital media) with teenagers in Canada.
Participants:
Two hundred and seventy-eight teenagers, aged 13–17 years, were participated. Most participants were girls (63 %) and older teenagers (58 % aged 16–17 years).
Results:
Participants captured 1392 teen-targeted food advertisements from Instagram, Snapchat, TikTok and YouTube. The greatest number of food marketing examples came from Instagram (46 %) (with no difference across genders or age), while beverages (28·7 %), fast food (25·1 %) and candy/chocolate were the top categories advertised. When it comes to persuasive power, visual style was the top choice across all platforms and participants, with other top techniques (special offer, theme and humour), ranking differently, depending on age, gender and platform.
Conclusions:
This study provides insight into the nature of digital food marketing and its persuasive power for teenagers, highlighting considerations of selection and salience when it comes to examining food marketing and monitoring.
Digital technology brought informational saturation to our lives. In cyberspace, private and business users need help to make valuable pieces of information stand out from the noise of excessive information. With search algorithms, recommender systems, and online advertising, digital platforms specialised in providing relief for this problem. Their technologies arrange digitalised information to make it intelligible and relevant for individuals. But the separation of information from noise did not only become a necessity to comfortably navigate the depths of the web, it also became a commodity. There is a demand for it, a supply, a price, and an exchange on markets which is enabled by private law. The examples of general search, recommender systems, and online advertising illustrate that. At the same time, their commodification can become problematic. This paper argues that in the European Union (EU), the separation of information from noise has become a contested commodity according to M. J. Radin’s framework. The Digital Services Act and the Digital Markets Act purposefully limit the influence of the market price mechanism on the design and allocation of the separation technology to protect legal goods like the democratic process, innovation, and privacy.
Within the last decade, online sustainability knowledge-action platforms have proliferated. We surveyed 198 sustainability-oriented sites and conducted a review of 41 knowledge-action platforms, which we define as digital tools that advance sustainability through organized activities and knowledge dissemination. We analyzed platform structure and functionality through a systematic coding process based on key issues identified in three bodies of literature: (a) the emergence of digital platforms, (b) the localization of the sustainable development goals (SDGs), and (c) the importance of multi-level governance to sustainability action. While online collaborative tools offer an array of resources, our analysis indicates that they struggle to provide context-sensitivity and higher-level analysis of the trade-offs and synergies between sustainability actions. SDG localization adds another layer of complexity where multi-level governance, actor, and institutional priorities may generate tensions as well as opportunities for intra- and cross-sectoral alignment. On the basis of our analysis, we advocate for the development of integrative open-source and dynamic global online data management tools that would enable the monitoring of progress and facilitate peer-to-peer exchange of ideas and experience among local government, community, and business stakeholders. We argue that by showcasing and exemplifying local actions, an integrative platform that leverages existing content from multiple extant platforms through effective data interoperability can provide additional functionality and significantly empower local actors to accelerate local to global actions, while also complex system change.
The foundations of the separation of powers principle and those of antitrust present an actual and renewed interest, as we are currently witnessing a resurgence of non-economic concerns in the antitrust literature. This observation especially relates to the United States, but many issues raised in this country are also relevant in other jurisdictions. Several key provisions of antitrust national laws or European treaties are rather vague, leaving broad room for interpretation, and have remained unchanged in substance for decades, which may open a connection between the political content of antitrust viewed historically and prospectively; to a certain extent, the ball is now in the court of agencies and courts. The concentration of power in the digital era constitutes the starting point of the analysis, which continues with the observation that some digital platforms have significant political power and ends with the idea that such platforms have become important or even fundamental parts of the digital infrastructure of democracy.