This chapter will further explore the moral and legal aspects of the nurse–patient relationship, with special attention paid to the role of trust. Lena’s situation demonstrates how a patient can be disempowered and rendered increasingly vulnerable through careless use of professional power. Lena’s sadness at being parted from her friend (a normal reaction) has been turned into a medical condition (or ‘medicalised’), which is then recorded in her file as if it is a fact about her. Then this purported medical condition is used as a reason to pry into Lena’s private life – and all without any consultation with Lena herself. When Lena expresses quite justifiable outrage, she is further cast as a problem patient, and her anger is regarded as part of her emotional instability.
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