Skip to main content Accessibility help
Internet Explorer 11 is being discontinued by Microsoft in August 2021. If you have difficulties viewing the site on Internet Explorer 11 we recommend using a different browser such as Microsoft Edge, Google Chrome, Apple Safari or Mozilla Firefox.
> Program Evaluation

Program Evaluation

Pragmatic Methods for Social Work and Human Service Agencies


Allen Rubin, University of Houston


Be prepared for your future role in a service-oriented agency. This textbook provides practical guidance on program evaluation while avoiding replicating other course material. Drawing on over 40 years of subject knowledge, Allen Rubin describes outcome designs that are feasible for service-oriented agencies and that match the degree of certainty needed by key users of outcome evaluations. The utility and easy calculation of within-group effect sizes are outlined, which enhance the value of evaluations that lack control groups. Instructions are…

  • Get access
  • Add bookmark
  • Cite
  • Share

Key features

  • Focuses on the practical aspects of performing evaluation tasks as service providers or administrators in human service agencies
  • Balances the need for methodological rigor while maintaining realistic expectations consistent with becoming a successful evaluator within service-oriented settings
  • Each chapter gives examples, summaries, and questions that instructors can use in class discussion
  • Includes instructions on how to write and disseminate an evaluation report in a way that maximizes its chances of being used
  • Gives advice on: surveys of client needs or satisfaction, monitoring program implementation of new agency initiatives, and maximizing the value of evaluations that have limited internal validity

About the book

  • DOI
  • Subjects Health and Clinical Psychology,Psychology,Social policy and social work,Sociology
  • Format: Hardback
    • Publication date: 10 September 2020
    • ISBN: 9781108835992
    • Dimensions (mm): 253 x 177 mm
    • Weight: 0.58kg
    • Contains: 11 b/w illus. 12 tables
    • Page extent: 264 pages
    • Availability: In stock
  • Format: Paperback
    • Publication date: 10 September 2020
    • ISBN: 9781108799096
    • Dimensions (mm): 253 x 177 mm
    • Weight: 0.45kg
    • Contains: 11 b/w illus. 12 tables
    • Page extent: 264 pages
    • Availability: Available
  • Format: Digital
    • Publication date: 18 September 2020
    • ISBN: 9781108870016

Access options

Review the options below to login to check your access.

Purchase options

There are no purchase options available for this title.

Have an access code?

To redeem an access code, please log in with your personal login.

If you believe you should have access to this content, please contact your institutional librarian or consult our FAQ page for further information about accessing our content.

Also available to purchase from these educational ebook suppliers

Related content

AI generated results by UNSILO