No matter how rigorous and sophisticated an outcome evaluation design might be, various political and practical agency factors can interfere with its successful completion. This chapter will discuss those factors and what can be done to try to enhance the likelihood of successful completion of an evaluation and utilization of its findings and recommendations. To be a successful evaluator, you will need to be able to anticipate how practical realities in service-oriented settings can pose barriers to particular evaluation designs and data collection methods and how vested interests in the results of an outcome evaluation can affect compliance with an evaluation protocol and utilization of the report and recommendations of an evaluation.
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