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Chapter 4: Survey Methods for Program Planning and Monitoring

Chapter 4: Survey Methods for Program Planning and Monitoring

pp. 63-63

Authors

, University of Houston
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Summary

Chapter 3 ended with a discussion of the community survey approach to needs assessment. If you have taken a course on research methods, you probably learned that a survey is a way to collect data that most commonly involves attempting to describe the characteristics of a population on the basis of responses from a sample of people from that population to a series of written or oral questions about their characteristics and views. When surveying needs, those views typically pertain to how people feel about what they need or what their community needs. Surveys also can be used to assess views regarding how satisfied clients feel about the services an agency provides or does not provide, but should provide. Early in your career you may well be involved in planning or carrying out such surveys.

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