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Retaining the broad yet practical approach of previous editions, this popular textbook has been fully updated with research and theory from the last two decades to guide students through the concepts and principles of group dynamics. It now includes a brand-new introductory chapter, three new chapters on diversity and inclusion, creativity and design, and virtual groups, and dedicated chapters on communication and perception. Each chapter features in-class 'Try this!' activities that promote understanding of practical applications, new case examples from real-world organizations, and enhanced learning objectives to guide readers' learning experience. Hundreds of new studies have been added throughout, and examples consider the effects of the COVID-19 pandemic, remote working, the MeToo movement, social media, climate change, and political polarization. Suitable for both undergraduates and first-year graduates, this textbook is supported by an online test bank, PowerPoint lecture slides, activity worksheets, and suggested additional resources.
Retaining the broad yet practical approach of previous editions, this popular textbook has been fully updated with research and theory from the last two decades to guide students through the concepts and principles of group dynamics. It now includes a brand-new introductory chapter, three new chapters on diversity and inclusion, creativity and design, and virtual groups, and dedicated chapters on communication and perception. Each chapter features in-class 'Try this!' activities that promote understanding of practical applications, new case examples from real-world organizations, and enhanced learning objectives to guide readers' learning experience. Hundreds of new studies have been added throughout, and examples consider the effects of the COVID-19 pandemic, remote working, the MeToo movement, social media, climate change, and political polarization. Suitable for both undergraduates and first-year graduates, this textbook is supported by an online test bank, PowerPoint lecture slides, activity worksheets, and suggested additional resources.
Dispute management processes are becoming the norm as a precursor, or an alternative, to traditional court-based litigation. Dispute Management is a clear and concise introduction to an expansive range of dispute processes. Beginning with communication theory and practice, and the historical, philosophical and cultural considerations of dispute management, the book then addresses the traditional topics of negotiation, mediation and litigation, as well as interviewing, collaborative law and arbitration. Each topic is well-researched, offering the necessary depth, socio-legal considerations and balanced coverage of theory and practice. Chapters address relevant ethical and cultural issues and is supported by array of interesting examples that promote discussion. Case studies at the end of each chapter link theory to practice and present disputes between neighbours, conflict in the workplace and cases that make it to trial. Offering a combination of theoretical insights and practical information Dispute Management is a vital resource for students, lawyers and dispute practitioners.
Dispute management processes are becoming the norm as a precursor, or an alternative, to traditional court-based litigation. Dispute Management is a clear and concise introduction to an expansive range of dispute processes. Beginning with communication theory and practice, and the historical, philosophical and cultural considerations of dispute management, the book then addresses the traditional topics of negotiation, mediation and litigation, as well as interviewing, collaborative law and arbitration. Each topic is well-researched, offering the necessary depth, socio-legal considerations and balanced coverage of theory and practice. Chapters address relevant ethical and cultural issues and is supported by array of interesting examples that promote discussion. Case studies at the end of each chapter link theory to practice and present disputes between neighbours, conflict in the workplace and cases that make it to trial. Offering a combination of theoretical insights and practical information Dispute Management is a vital resource for students, lawyers and dispute practitioners.